Kluman & Balter is one of the UK’s largest bakery ingredients suppliers and wholesalers. We supply a comprehensive range of Bakery supplies and ingredients, to in excess of 500 customers nationwide with our diverse customer base ranging from local high street Bakeries, Plant Bakeries, Food service and the Major Multiples. A1 Cake Mixes as part of Kluman & Balter Group is focused on supplying a diverse range of sweet bakery mixes focused on Business 2 Business sales.
Our team at Kluman and Balter currently has an opening for a National Account Manager position based in the South West of England. The successful candidate is required to be located in the South West of England.
This position comes with a company car/car allowance.
About The Role
To deliver annual GP and EBITDA targets through the effective management of a designated territory of customers. Drive business growth through the development of customer relationships whilst building development relationships with new customers through supplying KB and A1 products.
As a National Account Manager, it will be your responsibility to:
* Development of business strategies that grow the business in its target markets resulting in increased EBITDA
* Manage relationships within a designated territory of customers ensuring that all opportunities for increases in revenue and margin are taken creating a sustainable pipeline of opportunities
* Deliver margin and volume growth in a designated territory of customers whilst driving continuous improvement in customer service
* Drive cashflow through effective management of customers to ensure cash collection and payment to terms
* Lead implementation of commercial and development strategies within the specified customer base.
* Have a thorough understanding of the bakery ingredients market and use a wide range of tools/techniques to effectively analyse the bakery market to develop appropriate business growth strategies at the specified customer base
* Be responsible for annual Budgets and quarterly and monthly Forecasts to ensure the business is holding the right stock levels
* Recognise customer campaigns/delist scenarios early and protect the business from any impact at the time and during deal negotiation
* Revise, protect and enhance strategy as new information becomes available
* Customer Management, Negotiating, & Contracting: Effective management of the designated Territory of customers and the planning & execution of negotiations and translation into robust contracts to drive customer performance and deliver the business needs
* Ensure effective management of an existing designated territory of customers including pricing and margin management, customer trials, service levels and complaint resolution
* Ensure continued development of new business pipeline with clearly reported Business Opportunity pipeline
* Work with and through the internal sales team to ensure effective order capture, product availability and service delivery to a designated territory of customers
* Work with K&B procurement to secure back to back contracts with customers that protect and enhance cash margin on agreed deals
* Use appropriate methods to prepare for and carry out negotiations. Develop knowledge of tools/techniques so they can lead to more complex future negotiations
Essential
As a National Account Manager, you will have:
* Experience of multiple product/portfolio selling
* Understanding of P&L and budgets
* Negotiation experience
* Project management experience; product development, customer and supplier
* Highly numerate
* Data analysis - demonstrable Excel ability & systems
* Excellent communication skills (written & verbal)
* Constructing Contracts
Desirable
* National Account Manager / Key Account Manager experience
* Significant sales experience in the bakery sector
* FMCG
* Food (including Commodities)
* Degree or equivalent
INTERESTED?
We look forward to receiving your application.
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organisation. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
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