An exciting opportunity has become available here at NRG Riverside Front-Line Team Are you an experienced Compliance administrator in the fleet industry looking for your new challenge? Our business continues to grow at a fast pace. If you believe this could be you, we want to hear from you The successful applicant will be joining a highly driven team, and as a result will quickly develop the skills required, allowing to make a real difference, empowered to fulfil the potential. NRG Riverside prides itself on promoting and developing their people, therefore the successful applicant will be given full training which will be on-going. Working in the compliance team, liaising with internal and external customers, the primary responsibilities will involve becoming an integral member of the team. Working Monday to Friday 40 hours per week, daily hours TBC. Potential to earn up to £2000 Department Performance Bonus NRG Riverside is a the UK’s largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale. NRG Riverside has the skills, knowledge and expertise to support all your operational needs. Established in 1996, we’ve supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing ‘Vehicle Off Road’ (VOR) time. Requirements Key Responsibilities: • Inputting of service data on to our web-based system with attention to detail being a prerequisite • Booking customer compliance events with relevant service provider/RTR depot • Maintaining accurate vehicle records • Working with service providers to fulfil customer requirements. • Investigate and solve customer queries. • Responsibility for inbound and outbound telephone calls and responding accordingly. • Working within a team Skills and Experiences: • You will need to be efficient in data input. • Able to build relationships with staff across the business. • Experience in a similar role • Strong communication skills • Analytical and methodical with excellent attention to detail • Training will be provided on our in-house system. • Excellent attention to detail Job preview In addition to a generous salary, you will also receive these benefits: • 33 Days annual leave (inclusive of statutory) • Salary Sacrifice pension • Employee Assistance Program • OnDemand GP and face to face counselling sessions • Online health advice portal • Retail, leisure and Holiday discounts • Dedicated training and development to support your career with our business • Recommend a friend bonus, potential to earn up to £2000 • Death in Service (available from day one of employment) • Wellbeing programme • Free onsite parking