This role involves but is not limited to:
* Uploading, reviewing and approving invoices submitted in Chrome River and ensuring all coding is correct
* Reconciling supplier statements & identifying and requesting missing supplier invoices
* Communicating with staff & suppliers responding to any queries
* Posting court fees to client matters including investigation of unassigned courts fees
* Processing and paying referral fees
* Monitoring disbursements, posting to specific matters on the portal and processing payments
* Answering the telephone, with queries from the wider firm and external vendors/ clients
* Processing disbursements onto ledgers and reconciling of counsel fees in the process
* Posting Searches invoices
* Ensuring the payment cycle runs smoothly and effectively for both disbursement and overhead invoices
* Processing payment of Paid When Paid within 48 hours and Legal Aid Agency within 14 days of receiving funds
* Processing CHAPS, BACS, FastPay and international payment transactions
* Answering the telephone and taking client card payments
* Processing compensation or complaint payments
Requirements:
* Excellent communication skills & telephone manner
* Professional outlook
* Strong Excel & Office skills
* Able to work in a busy and pressurised environment
* Excellent attention to detail
* Able to work as a team as well as alone
* Able to manage multiple workloads
Company Core Values:
Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
Integrate: Bring together people and systems into a cohesive force
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage