Job Description
About Us:
We are personal, creative and thoughtful children’s gifting experts. Our brand vision is to provide families with meaningful personalised gifts that celebrate tiny moments and big milestones throughout a little one’s 1st years and beyond…
About You:
As a core member of the E-Commerce & Trading team, you will be responsible for owning the product upload process as well as assisting with the day-to-day website operations to optimise the website; including banner changes, overseeing promotions and reporting on web performance. We’re looking for a real team player who will gather insight from all the product and merchandising teams and translate that into actionable tactics on-site.
This role would also be suitable for someone currently in an ecommerce/trading assistant role looking to progress and take on more ownership and responsibility.
Key Responsibilities:
* Own the product upload process, ensuring products are on-site for key trading periods in line with the launch calendar and are optimised
* Updating and Regularly reviewing the website, ensuring there are no issues with products, pricing, banners etc. Overall to drive user experience and user journey improvements
* Collaborate with the marketing and product teams to ensure Cart Price and Catalogue Price rules are set up correctly and tested in advance of launch, ensuring a smooth shopping experience with no gaps in customer expectations
* Work with the buying and merchandising teams to enhance the product journey for our customers
* Briefing the creative team on banners and other imagery required for the website
* Day-to-day merchandising of product category pages
* Assisting with the upload of blogs and other website content
Skills and Qualifications:
* Previous experience with Magento 2 (desirable, but full training will be provided)
* Strong ability within Excel using v-lookups and building CSV import sheets
* Experience working with e-commerce websites, ideally within the personalisation sector
* Understanding of website metrics and how to interpret data to make informed decisions
* Excellent communication skills, with the ability to build positive relationships at all levels of the business
* Highly organised and methodical approach to work with the ability to prioritise workload in a fast-paced environment
* An understanding of web technologies, including HTML, CSS, CMS platforms, and SEO best practices
Why Join Us?
* Competitive salary of £30,000 - £35,000pa (based on experience) matched with flexible working conditions
* Opportunity to work in a dynamic, fast-growing company
* Collaborative and innovative work environment
* Room for professional growth and development
* 25 days holiday + bank holidays
* Employee Assistant Programme
* 2 Volunteer days per year
* Birthday day off
* Summer Hours
* Early finish on payday Fridays
* Staff Discount
* Free on-site parking