Join us as an AI Product Owner
What you’ll do
As an AI Product Owner, you’ll define a backlog and create a roadmap that’ll enable the delivery of our bank’s objectives and meet key performance indicators, while ensuring compliance through the effective identification, escalation and resolution of risks and issues.
Alongside this, you’ll drive all aspects of the delivery by setting the production vision and defining, managing and prioritising the backlog by using Agile methodologies to develop and release value to our customers.
Your top priorities will include:
* Implementing and running a programme of optimisation to ensure products meet their objectives
* Working with our bank’s stakeholders to understand our customers’ needs by using conversational AI and customer testing to design journeys for our conversation assistants
* Using data sources, tools, market research, first and third-hand customer research and gap analysis to identify customer insights
* Ensuring the delivery and optimisation of new and innovative approaches to AI and intelligent automation that focus on new and emerging technologies to improve customer experiences
* Developing help and support capabilities and extending this to new interfaces, including voice assistants, social channels and other emerging technologies
The skills you’ll need
To be successful in this role, you’ll need Product Owner experience ideally working with AI powered products and integrating APIs to build new features and journeys that enhance the customer experience and enable personalisation.
In addition, you’ll need knowledge of key metrics and an understanding of current technologies within AI and virtual assistants.
Furthermore, you’ll need:
* Experience managing and coaching a team to their full potential
* Knowledge and experience of generating insights through customer research across a range of research methodologies
* The ability to deliver and optimise products through continuous improvements using data, insights, value slicing and a/b testing, ideally those involving virtual assistants and NLU
* An understanding of innovation and design thinking methodologies, tools and processes and a background of managing a backlog
* Experience working in an Agile environment by using Scrum and Kanban methodologies
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 18/04/2025 by JR United Kingdom
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