Job summary At Birmingham Hospice our teams are committed to improving the quality of life for people living with life-limiting conditions, as well as supporting their families and loved ones during one of the most challenging periods they will ever face. We have an exciting opportunity for a caring, compassionate, and committed professional to join our Therapies Team as Therapy Support Worker. As a Therapy Support Worker, you will support the physiotherapy and occupational therapy team in the planning and delivery of a range of holistic interventions and self-management programmes to support the rehabilitative approach of care to patients with a palliative diagnosis.You will assist with evaluating progress against set outcome measures and collaborative patient goals and monitor patient progress escalating to therapists if there are any changes observed or concerns regarding safety and wellbeing. The successful candidate will receive day-to-day managerial and professional support from a team of experienced Palliative Care Therapists. The role is based at Erdington however there is an expectation to work from Selly Park on occasion. In addition, as we provide services within the Birmingham and Sandwell communities, you would be expected to travel across the community on a regular basis. Main duties of the job Requirements You will have a competency in English and Maths (up to GCSE level or equivalent) and will hold a Care Certificate/NVQ Level 2 (or higher) in Health and Social Care, or equivalent. Ideally you will have gained experience working in a relevant healthcare setting and have a general understanding of the roles of Physiotherapy, Occupational Therapy and Nursing Services. You will be well organised, have excellent interpersonal skills and be an effective communicator, and be able to carry out moderate to intense physical effort throughout the working day. You must be able to travel across Birmingham, sometimes at short notice and therefore you will need to be a car owner/driver with access to your own vehicle and hold a current full UK driving licence or have access to a driver. To view the full job description and to view the accompanying video for this role please visit our website: www.birminghamhospice.org.uk Previous applicants need not reapply. About us Birmingham Hospice provides expert palliative and end of life care for people and their families living with life-limiting illnesses. We believe that all people in Birmingham should have access to the best specialist care and support - when, where and how they need it. Our vision is a future where everyone with a life-limiting illness will live and die with dignity and in comfort. Our mission is to enable more people from all communities to access the care of their choice at the end of life. During a recent CQC inspection our sites have been rated outstanding, with independent health care regulators highlighting that colleagues and services are caring, responsive and well-led. Our outstanding teams are passionate about providing the very best care, and patients and their loved ones are at the heart of everything we do. Our values of kindness, respect, innovation, togetherness, positivity and openness are at the centre of who we are, what we do and how we behave. We pride ourselves on being an inclusive, welcoming, caring and supportive team. Were offering a competitive salary, with generous holiday allowance, a contribution pension scheme, and a commitment to investing in our people through employee benefits and ongoing professional development. Date posted 22 January 2025 Pay scheme Other Salary £22,817 to £24,336 a year Contract Permanent Working pattern Full-time, Job share, Flexible working Reference number B0060-25-0001 Job locations 76 Grange Road Erdington Birmingham B24 0DF Job description Job responsibilities Job Purpose To provide support to the physiotherapy and Occupational Therapy team in the planning and delivery of a range of holistic interventions and self-management programmes to support the rehabilitative approach of care to patients with a palliative diagnosis. To assist with evaluating progress against set outcome measures and collaborative patient goals. To effectively communicate with patients and other team members to ensure optimal quality of evidence-based care both written and verbal. To maintain excellent working relationships within the multidisciplinary team. To monitor patient progress and notify the therapists immediately if there are changes observed or any concerns regarding safety or wellbeing. To support the Therapy Team as required. This will include working in the community, the Inpatient Unit and in the Living Well Centre. This role will be expected to support across sites. Main Duties and Responsibilities 1.Clinical To undertake all aspects of clinical duties under the supervision of the qualified therapists. Complete competencies in the delivery of treatment interventions specifically designed for the management of fatigue, breathlessness and anxiety. To assist the Multidisciplinary Team in the delivery of self-management and educational groups such as the Fatigue, Anxiety and Breathlessness Programme Monitor patients exercise and rehabilitation programmes to maximise function and independence. Support patients to carry out planned exercise regimes as instructed by a qualified therapist. To assist with ordering and fitting equipment and demonstrate the use in the Hospice or in patients homes. To undertake delegated tasks to contribute to the safe and smooth running of the therapy service Explain rationale to patients and promote understanding of the aims of the therapy to encourage compliance and progression through the planned programmes of care. To attend and participate in multi-disciplinary team meetings, case conferences and handovers to ensure the coordination of patient care. To complete competencies set by the Therapy team and employ appropriate skills to accurately teach therapeutic techniques to patients as required. Maintain accurate clinical records of all interventions in line with Hospice policy and guidelines. To collect data, statistics, and information as required. To complete onward referrals and signposting patients to other services as required To be responsible for the management of the therapy equipment store to ensure stock is maintained, to monitor maintenance of equipment and to ensure it is a safe tidy environment and is fit for purpose. To assist qualified therapists in auditing aspects of the service delivery if required 2.Professional Promote quality patient care at every contact. Act as a role model demonstrating high standards of care. To be aware of own limitations and refer to qualified therapists whenever necessary. Liaise with community teams to obtain relevant care records and clinical information as requested by qualified therapists. Identifying and reporting immediately, any safeguarding risk to patients and their families in accordance with the Birmingham Hospice Safeguarding of Vulnerable Adults and the Safeguarding of Children Policies and Procedures. To adhere to Hospice systems for incident reporting. To assist in the promotion of the therapy service and service development activities as required 3.Educational To contribute to the teaching of other healthcare professionals both internally and externally if required To undertake appropriate training to ensure competence to practice and as directed by the line manager. To develop and maintain a working knowledge of specialist palliative care To adhere to Occupational Therapy and Physiotherapy Code of Ethics and Professional Conduct and Birmingham Hospice policies and procedures To be aware of and adhere to Birmingham Hospice Values at all times 4.General To undertake relevant activities to meet training and education objectives as identified with the Therapy leads and in the annual appraisal review. All staff are required to abide by the Hospices policies and procedures, including confidentiality, equal opportunities and data protection. Uphold the Hospice ethos and demonstrate behaviours in line with our values. Job description Job responsibilities Job Purpose To provide support to the physiotherapy and Occupational Therapy team in the planning and delivery of a range of holistic interventions and self-management programmes to support the rehabilitative approach of care to patients with a palliative diagnosis. To assist with evaluating progress against set outcome measures and collaborative patient goals. To effectively communicate with patients and other team members to ensure optimal quality of evidence-based care both written and verbal. To maintain excellent working relationships within the multidisciplinary team. To monitor patient progress and notify the therapists immediately if there are changes observed or any concerns regarding safety or wellbeing. To support the Therapy Team as required. This will include working in the community, the Inpatient Unit and in the Living Well Centre. This role will be expected to support across sites. Main Duties and Responsibilities 1.Clinical To undertake all aspects of clinical duties under the supervision of the qualified therapists. Complete competencies in the delivery of treatment interventions specifically designed for the management of fatigue, breathlessness and anxiety. To assist the Multidisciplinary Team in the delivery of self-management and educational groups such as the Fatigue, Anxiety and Breathlessness Programme Monitor patients exercise and rehabilitation programmes to maximise function and independence. Support patients to carry out planned exercise regimes as instructed by a qualified therapist. To assist with ordering and fitting equipment and demonstrate the use in the Hospice or in patients homes. To undertake delegated tasks to contribute to the safe and smooth running of the therapy service Explain rationale to patients and promote understanding of the aims of the therapy to encourage compliance and progression through the planned programmes of care. To attend and participate in multi-disciplinary team meetings, case conferences and handovers to ensure the coordination of patient care. To complete competencies set by the Therapy team and employ appropriate skills to accurately teach therapeutic techniques to patients as required. Maintain accurate clinical records of all interventions in line with Hospice policy and guidelines. To collect data, statistics, and information as required. To complete onward referrals and signposting patients to other services as required To be responsible for the management of the therapy equipment store to ensure stock is maintained, to monitor maintenance of equipment and to ensure it is a safe tidy environment and is fit for purpose. To assist qualified therapists in auditing aspects of the service delivery if required 2.Professional Promote quality patient care at every contact. Act as a role model demonstrating high standards of care. To be aware of own limitations and refer to qualified therapists whenever necessary. Liaise with community teams to obtain relevant care records and clinical information as requested by qualified therapists. Identifying and reporting immediately, any safeguarding risk to patients and their families in accordance with the Birmingham Hospice Safeguarding of Vulnerable Adults and the Safeguarding of Children Policies and Procedures. To adhere to Hospice systems for incident reporting. To assist in the promotion of the therapy service and service development activities as required 3.Educational To contribute to the teaching of other healthcare professionals both internally and externally if required To undertake appropriate training to ensure competence to practice and as directed by the line manager. To develop and maintain a working knowledge of specialist palliative care To adhere to Occupational Therapy and Physiotherapy Code of Ethics and Professional Conduct and Birmingham Hospice policies and procedures To be aware of and adhere to Birmingham Hospice Values at all times 4.General To undertake relevant activities to meet training and education objectives as identified with the Therapy leads and in the annual appraisal review. All staff are required to abide by the Hospices policies and procedures, including confidentiality, equal opportunities and data protection. Uphold the Hospice ethos and demonstrate behaviours in line with our values. Person Specification Experience Essential Experience of working in a relevant healthcare environment. Understanding of the roles of Physiotherapy, Occupational therapy and nursing services. Desirable Experience of working palliative care. Experience of working in the voluntary sector. Ability to facilitate groups Qualifications Essential Competency in Maths and English (to GCSE level, or equivalent). Care Certificate/NVQ Level 2 (or higher) in Health and Social Care, or equivalent. Desirable Completion of relevant therapy competencies. NVQ Level 3 or equivalent. Relevant technical qualification(s) Personal skills and attributes Essential Excellent communication skills (verbal and written). Excellent organisational skills. Ability to instruct patients in relation to the use of equipment and therapy interventions. Ability to carry out moderate to intense physical effort throughout the working day. Ability to adapt to change. Good IT Skills. Positive and professional approach. Flexibility. Ability work individually and as part of a team. Supportive and committed to the values and objective of the Hospice. Full driving licence with access to own vehicle. Person Specification Experience Essential Experience of working in a relevant healthcare environment. Understanding of the roles of Physiotherapy, Occupational therapy and nursing services. Desirable Experience of working palliative care. Experience of working in the voluntary sector. Ability to facilitate groups Qualifications Essential Competency in Maths and English (to GCSE level, or equivalent). Care Certificate/NVQ Level 2 (or higher) in Health and Social Care, or equivalent. Desirable Completion of relevant therapy competencies. NVQ Level 3 or equivalent. Relevant technical qualification(s) Personal skills and attributes Essential Excellent communication skills (verbal and written). Excellent organisational skills. Ability to instruct patients in relation to the use of equipment and therapy interventions. Ability to carry out moderate to intense physical effort throughout the working day. Ability to adapt to change. Good IT Skills. Positive and professional approach. Flexibility. Ability work individually and as part of a team. Supportive and committed to the values and objective of the Hospice. Full driving licence with access to own vehicle. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Birmingham Hospice Address 76 Grange Road Erdington Birmingham B24 0DF Employer's website https://www.birminghamhospice.org.uk (Opens in a new tab)