Paradigm Housing Group is seeking a hands on Lettings & Allocations Officer to join our team. Working part-time, you will play a key role in ensuring properties are efficiently allocated, reducing void times, and adhering to our lettings policies. Responsibilities include assessing tenant suitability, managing pre-tenancy processes, and supporting property handovers, all while delivering excellent service to prospective and current Customers.
Key Responsibilities:
* Manage lettings and tenancy changes, including pre-tenancy assessments, viewings, and signups.
* Work collaboratively with internal teams and external partners to ensure compliance and efficient property handovers.
* Minimise void rent loss by overseeing void management and ensuring properties meet lettable standards.
* Provide housing advice, assess tenant affordability, and negotiate tenancy agreements.
* Maintain accurate tenancy records and contribute to reporting on lettings performance.
What We’re Looking For:
* Experience in lettings, allocations, or local authority housing functions.
* Strong organisational, negotiation, and communication skills.
* Knowledge of tenancy types, welfare benefits, and assessing affordability.
* Confident working with financial data and producing accurate documentation.
* Self-motivated, with a focus on achieving both personal and team objectives.
* Competent IT skills with a keen eye for detail.
Hours: Part-time, 22.5 hours per week
Further Information
For the full job description and person specification for the role, please see the attachment at the bottom of this page. Should you have any queries about this vacancy, please email and we will respond as soon as possible.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group thus far.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.