Housing Manager
Location: Bisterne, Ringwood
9 Month Fixed Term Contract
(37 hours – Monday - Friday)
£34,632.00 per annum
We have a fantastic opportunity for an enthusiastic and self-motivated Housing Manager to join our busy facilities and maintenance team.
The Stable Family Home Trust was established over four decades ago with the aim of providing a caring and therapeutic environment for adults with learning disabilities. Over the years the Trust has diversified and strengthened its offer and now supports over 50 people through our seven Supported Living Homes, with demand for housing increasing all the time, and up to 100 people through our Day Services provision, across three beautiful sites in the Ringwood and Bournemouth areas.
We use a person-centred approach, seeing the person and not the disability, and work with each of them individually to help them develop their skills and confidence so they can live fulfilling and productive lives. With personalised care and support plans tailored to individual strengths and needs, our service users are empowered to live their lives with greater independence and choice, and to better understand their rights as a member of the community.
About You:
You will be a confident communicator at all levels, highly motivated and self-driven, with a compassionate and kind approach to helping people who are disadvantaged by their disability. You will also have excellent organisational and problem-solving skills, along with the ability to prioritise your own workload alongside the needs of the service.
Your responsibilities will be varied, and it is a fast-paced working environment, so you will need to be good at multi-tasking and time management.
You will have extensive experience of managing a small housing portfolio as well as knowledge of health and safety management. You will have experience working with housing associations and local authorities. An understanding of adults with a learning disability within a supported living environment is desirable. Must be a competent and confident driver as you will be required to visit our multiple services.
If you believe that every person should be seen and valued, this is the perfect opportunity for you to join an organisation that embraces creativity, proactive and collaborative approaches, and equity and diversity.
About the Role:
As Housing Manager, you will manage all maintenance, repairs, and replacements for the Trust’s supported housing portfolio and the Trust’s business premises. You will also be the first point of contact for all housing-related issues and concerns, including supporting the staff team to respond appropriately to any anti-social behaviours and complaints.
Key Responsibilities:
* Respond to day-to-day maintenance and repair requests as per agreed response schedules and arrange for the work to be carried out by our own maintenance team or by an Approved Contractor.
* Carry out regular inspections of properties in line with agreed inspection schedules and arrange for any maintenance and repair work identified during these visits to be undertaken.
* Ensure that all necessary remedial work is undertaken each time a void occurs within agreed timescales to minimise loss of rental income.
* Maintain an Approved Contractor list and ensure that they have the correct levels of insurance, including public liability insurance.
* Work closely with the Head of Property & Facilities to ensure that the cyclical maintenance plan is implemented annually, ensuring that all legal requirements are met, including but not limited to fire safety, gas safety, Portable Appliance Testing (PAT), and Legionella testing.
* Ensure that all properties have a detailed fire safety and evacuation strategy and that this is communicated effectively to residents and staff team members.
* Assist the support team with assessing potential residents in terms of their suitability for the accommodation and whether any adaptations need to be made to enable occupancy.
* Undertake regular health and safety checks in the properties to ensure that fire safety regulations are being met – fire alarm testing and evacuation rehearsals.
* Submit Housing Benefit claims on behalf of new residents, ensuring that any additional information requested by the local authority is provided as soon as practicably possible.
* Respond to potential breaches of Licence Agreements / Tenancies, such as non-payment of rent, non-compliance with health and safety requirements, and anti-social behaviour.
* Maintain an up-to-date knowledge of housing legislation and ensure the Trust’s housing policies and procedures are updated to reflect this.
* Investigate housing-related complaints from residents and ensure that the response meets required response times.
* Work with the Head of Property & Facilities and the CEO to set rents and minimise rent arrears.
* Participate in the planning process for potential new properties and any internal refurbishment plans for existing properties.
If you would like to apply for this vacancy, reply to this advert with your CV and brief covering letter, visit our website www.sfht.org.uk or contact the HR Department via email: hra@sfht.org.uk.
Closing date for applications: 15th January 2025
Job Types: Full-time, Fixed-term contract
Contract length: 9 months
Pay: Up to £34,632.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Health & wellbeing programme
* On-site parking
Schedule:
* Day shift
* Holidays
* Monday to Friday
Work authorisation:
* United Kingdom (required)
Work Location: In person
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