Job Description
We are seeking a highly motivated and experienced Counter Manager to join our team in Lichfield store. As a key member of our operations team, you will be responsible for leading a team of counter assistants to deliver exceptional customer service and meet business goals.
The ideal candidate will have a strong background in customer service, leadership, and cash handling, with a proven track record of working in a fast-paced retail environment.
Key Responsibilities:
* Lead a team of counter assistants to deliver exceptional customer service.
* Meet business goals and targets.
* Ensure the security of cash and postal items.
* Work collaboratively with other teams to achieve business objectives.
Salary Range: £35,000 - £40,000 per annum.
Benefits:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* The chance to work with a leading retailer and make a real difference to our customers' lives.
About Us:
WHSmith is a leading retailer with a rich history and a commitment to delivering excellent customer service. We are proud to be a part of our customers' lives and strive to make a positive impact on our communities.