Interaction Recruitment are recruiting for an experienced Branch Operations Manager to join their busy client in Croydon. The successful candidate will come from a Building Supplies / Builders Merchant background and will have a worked within a Branch Operations Manager, Assistant Branch Manager or Warehouse / Transport Manager role previously.
Salary: £35k to £40k per annum (DOE)
The working hours are: Monday to Friday 06:30am to 4:30pm & 1 Saturday on 1 off 07:00am to 11:00am
This role involves:
* Oversee all health and safety responsibilities, ensuring compliance with company procedures.
* Schedule deliveries and collections from the sales team.
* Manage fleet compliance, truck and driver card downloads, and PMI/MOT schedules.
* Maintain driver files, monitor speeding, and manage breakdowns, maintenance, and fuel.
* Handle driver accidents/incidents and agency cover, including insurance and license information.
* Oversee driver CPC training and tracker system.
* Conduct daily health & safety walks with the yard manager.
* Ensure paperwork compliance and proper PPE distribution.
* Oversee pick note distribution, signing off deliveries, and checking goods location and weight limits.
* Assist branch manager with weekly stock taking and quarterly templates.
* Monitor stock levels and support the branch manager in inventory management.
* Conduct health and safety checks (racking, alarms, fire safety, etc.) and report near misses, visitors, and accidents.
* Maintain keyholder responsibilities and access to secure areas and security footage.
* Identify areas for security improvements.
* Assist with sales, including answering phones and chasing quotes.
* Support branch manager in maintaining an excellent customer experience while ensuring health and safety standards.
To be considered for this role you must have:
* Previously worked within a Branch Operations Manager, ABM or Transport / Yard Manager role within a building supplies business
* Customer service experience
* Purchasing and stock control experience
* A good understanding of Building Supplies industry
* Strong negotiation / influencing skills
* A Full UK Driving Licence
* The ability to forge and maintain strong working relationships with all stakeholders
* Good literacy and numeracy skills
* IT skills – able to use Microsoft Office packages and database software
* Experience of working towards a budget / sales targets
* Previous experience of team leadership
* Previous knowledge of P&L account (preferable)
* Counterbalance FLT license (preferable)
Benefits:
* Annual Bonus
* Pension
* Private Healthcare
If you're interested in this role and would like more information then please contact
Branch Operations Manager / Building Supplies / Builders Merchant / Warehouse Manager / Yard Manager / Transport Manager / Trade Counter Manager / ABM / Assistant Branch Manager
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