Credit Controller - 6 Month FTC
Are you a Credit Controller looking for a 6 month FTC role in a fantastic thriving business with room to grow your skillset and develop in a great team? I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 6-month FTC.
Accountabilities
1. Handle all credit control procedures in line with company policy.
2. Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email, etc.) and update stakeholders as appropriate.
3. Maintain accurate and up-to-date client notes following conversations with clients, using Workday to record status.
4. Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios.
5. Monitor queries and disputes, ensuring appropriate escalation.
6. Ensure consistent application of the firm's debt provisioning policy.
7. Ensure that the debtors ledger contains minimal adjustments and that overpayments or payments on account are promptly returned, applied, or cleared.
8. Ensure minimal unallocated cash receipts.
9. Review and analyze aged debt against defined metrics.
10. Prepare summary reports as required.
11. Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate.
12. Engage and manage the process of debts that need to go legal, where necessary.
13. Ensure timely escalation of any bills raised that are not sent out to clients.
14. Work with the accounts receivable team regarding cash receipts and remittance details to aid effective and accurate allocation.
15. Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls).
16. Provide client base with monthly statements of account as appropriate.
17. Produce copy bills or summary backup if required for clients.
18. Process Credit Notes assigned in an accurate and timely manner.
19. Involvement in credit checks on existing/new clients as appropriate before new work is agreed/commences.
The Experience You Will Bring
1. Professional services experience (ideally), Workday experience preferred.
2. Excel skills to a competent level.
3. Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required.
4. Strong interpersonal skills with the ability to motivate individuals and deal professionally with performance issues.
5. Commitment to delivering exceptional client service to internal and external stakeholders.
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