Description
To provide commercial trading function support to Elemis.com team including merchandising, promo planning and activation, stock management, performance analysis and assist in reporting.
Key Responsibilities
* Support trading calendar activation
* Create and manage promo codes and thorough testing plan
* Help maintaining promotional and content calendar up to date for global and UK visibility using internal calendars
* Communicate all upcoming promotions to the Customer Care team by updating promotional planners and supplying monthly updates.
* Create and communicate key performance KPI dashboards and huddle notes for daily, weekly, and monthly team reviews
* Deliver bespoke analysis as requested to aid future promo calendar sign-off
* Participate in the weekly Content Planning Meeting to help planning UK specific content with wider teams to ensure fit with Global planning and UK specific requirements
* Set up and maintain promotional codes and sampling activity as well as logging and reporting offers.
* Assist Ecommerce Manager in creating exclusive GWPs, collections and sampling programs to differentiate ELEMIS.com in omni-channel and UK market and drive new customer acquisition & retention
* Help create promotional campaign briefs for in-house creative team working to process & creative department timelines and deadlines
* Support proof-reading all copy for digital assets
* Working with warehouse team to determine stock levels, kits build schedules and sku changes to meet promo launch dates and stock requirements
* Assist in general merchandising and management of the website assets and site look and feel.
* Analysis of offers and best seller information to maximise product availability and positioning
* Merchandising - Work with Ecom team to analyse on site performance and trends and recommendations
* Ad hoc work with the warehouse team around dispatch, delivery, packaging, stock etc.
* Manage competitor analysis document keeping track of all promotions and offers from key beauty competitors.
* Ensure creativity, professionalism, attention to detail is applied to all work
* Ensure that work is organized to ensure all deadlines are met
Skills, Knowledge & Expertise
* Educated to degree level with specific direct marketing and web qualifications
* Good level and standard of UK/European education or equivalent
* Solid experience of working in a fast-moving Ecommerce business
* Minimum 2-3 years’ experience within an online marketing department preferably gained with a similar industry
* Experience using Magneto 2 would be preferable
* Strong understanding of web and direct marketing mechanics in a complex organization, in particular, experience in managing search, affiliate, and email campaigns
* Good understanding of management and development of websites
* Experience in report production and web analytics
* Previously experience working within a FMCG organization highly desirable
* Excellent computer literacy in Word, Excel, Outlook, PowerPoint, and design packages
* Basic understanding of HTML and web page structure
What we offer you!*
* Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
* Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
* Generous Holiday Allowance, increasing with length of service
* Company Pension Scheme
* Bonus/Commission Scheme
* Healthcare Cash Plan (with Dental)
* Employee Assistance Programme for all Associates and their families
* Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
* Much, much more!
*Some benefit eligibility is based on length of service or contract type
ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.
A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.
Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.