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Sector: Retail and Wholesale
Role: Driver
Contract Type: Permanent
Hours: Full Time
About the role
Availability Window
Days From time To time
Sun 08:30:00 18:30:00
Mon 08:30:00 18:30:00
Wed 08:30:00 18:30:00
Fri 18:30:00 23:00:00
Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.
It's hands-on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you'll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
You will be responsible for
* Ensuring the van and trays I use are clean and kept tidy/organised.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were my own.
* Explaining to the customer that they will not be charged any more for their substitutions.
* Delivering during the
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