Escape Recruitment Services Commercial Division are recruiting for our client, a successful organisation based in the Gyle area of Edinburgh, they have an excellent opportunity for an experienced Customer Service Administrator to join them on a permanent basis.
Responsibilities Include
* Managing a key customer account, developing strong relationships
* Processing orders right through to delivery
* Maintaining stock levels
* Providing Customer account reports and forecasts
* Liaison with internal departments throughout order lifecycle
* Providing administration support as required
Person Required
* Previous experience of working in a similar Sales Administrator &/or Customer Service Administrstor position
* Exceptional Customer service and relationship management skills
* Excellent attention to detail and accuracy
* Confident IT skills which should include MS Word, Excel and CRM &/or ERP systems
* Able to communicate effectively, written and oral