Join Celestra – Where Innovation Meets Excellence!
At Celestra, we’re a dynamic and successful IT services company, delivering cutting-edge solutions to some of the biggest names in hospitality and retail. We take pride in building long-term partnerships, seamlessly integrating with our clients' teams to help them achieve their digital visions. With a strong presence across the UK, we’re known for our exceptional customer experience and unmatched speed of delivery.
As a Configuration Technician, you’ll play a pivotal role in delivering top-tier IT solutions to our hospitality and retail clients. We’re looking for a highly skilled and experienced technician with a strong background in bespoke IT deployments.
What You’ll Be Doing
1. Configuring & testing a range of IT hardware, including tablets, laptops, kiosks, tills, customer order displays, switches, routers, and servers.
2. Leading Build Teams, ensuring top-quality output and accurate reporting.
3. Advanced Troubleshooting & Diagnostics for complex IT systems.
4. Optimising Build Processes, implementing solutions, and maintaining technical documentation.
5. Collaborating with Project Teams & Clients, effectively communicating technical challenges and solutions.
6. Managing Your Workload efficiently to meet project deadlines.
7. Conducting Quality Control Checks to maintain the highest standards.
8. Occasional On-Site Installations, setting up and configuring EPOS systems at client locations.
9. Supporting Internal IT Infrastructure, including network management and cabinet maintenance.
What We’re Looking For
1. Hands-on exposure to networking, hardware, and software deployments.
2. Relevant Qualifications: MCSA (Microsoft Certified Solutions Associate) or a degree in a computer-related field or COMPTIA+ / CCNA.
3. Networking Expertise: Experience configuring servers, switches, patching, and comms cabinets.
4. Strong Communication Skills: Ability to convey technical information clearly to both internal teams and clients.
5. Leadership & Ownership: Confident in motivating teams and taking responsibility for technical challenges.
6. Virtualisation Knowledge: Experience with VMware or Virtual Machines.
7. Physical Adaptability: Comfortable handling hardware installations and configurations.
8. OS Expertise: Strong knowledge of Windows desktop and server environments.
9. Programming & Scripting: Familiarity with C#, Python, and HTML is a plus!
10. Attention to Detail: Capable of maintaining accuracy while performing repetitive tasks.
11. EPOS Experience: Experience working with Electronic Point of Sales systems is advantageous.
12. Microsoft Office Proficiency: Strong skills in Excel, Word, and Outlook.
#J-18808-Ljbffr