Join Celestra – Where Innovation Meets Excellence!
At Celestra, we’re a dynamic and successful IT services company, delivering cutting-edge solutions to some of the biggest names in hospitality and retail. We take pride in building long-term partnerships, seamlessly integrating with our clients’ teams to help them achieve their digital visions. With a strong presence across the UK, we’re known for our exceptional customer experience and unmatched speed of delivery.
As a Configuration Technician, you’ll play a pivotal role in delivering top-tier IT solutions to our hospitality and retail clients. We’re looking for a highly skilled and experienced technician with a strong background in bespoke IT deployments.
What You’ll Be Doing
* Configuring & testing a range of IT hardware, including tablets, laptops, kiosks, tills, customer order displays, switches, routers, and servers.
* Leading Build Teams, ensuring top-quality output and accurate reporting.
* Advanced Troubleshooting & Diagnostics for complex IT systems.
* Optimising Build Processes, implementing solutions, and maintaining technical documentation.
* Collaborating with Project Teams & Clients, effectively communicating technical challenges and solutions.
* Managing Your Workload efficiently to meet project deadlines.
* Conducting Quality Control Checks to maintain the highest standards.
* Occasional On-Site Installations, setting up and configuring EPOS systems at client locations.
* Supporting Internal IT Infrastructure, including network management and cabinet maintenance.
What We’re Looking For
* Hands-on exposure to networking, hardware, and software deployments.
* Relevant Qualifications: MCSA (Microsoft Certified Solutions Associate) or a degree in a computer-related field or COMPTIA+ / CCNA.
* Networking Expertise: Experience configuring servers, switches, patching, and comms cabinets.
* Strong Communication Skills: Ability to convey technical information clearly to both internal teams and clients.
* Leadership & Ownership: Confident in motivating teams and taking responsibility for technical challenges.
* Virtualisation Knowledge: Experience with VMware or Virtual Machines.
* Physical Adaptability: Comfortable handling hardware installations and configurations.
* OS Expertise: Strong knowledge of Windows desktop and server environments.
* Programming & Scripting: Familiarity with C#, Python, and HTML is a plus!
* Attention to Detail: Capable of maintaining accuracy while performing repetitive tasks.
* EPOS Experience: Experience working with Electronic Point of Sales systems is advantageous.
* Microsoft Office Proficiency: Strong skills in Excel, Word, and Outlook.
Benefits
* Pension & Bonus Scheme – Because your future matters to us.
* Modern Offices – Complete with a pool table, table tennis, and an on-site pub garden (BBQs in the summer!).
* Team Events & Celebrations – Charity events, social parties, and our monthly Team Hug Awards!
* Office Perks – Fresh fruit deliveries, cereals, toast, and an on-site snack shop.
* Daily Coffee Van – Start your mornings right with a selection of hot & cold drinks and snacks.
* Holiday Allowance – 23 days plus bank holidays.
* Exclusive Discounts – Enjoy deals on retail, hospitality, cinema, flights, and more.
* Cycle to Work Scheme – Keep active and save money!
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