VANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships. The organisation is recruiting a Service Advisor position. This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression. Permanent role. Place of work is Dungannon Salary Fully Negotiable Fantastic benefits, company pension scheme, etc. Responsibilities: Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements Generating, amending and updating service schedules and sending reminders Vehicle and customer database management Booking PSV appointments Issuing workshop job cards and monitoring progress of vehicles in workshop Processing and closing out workshop job cards and assisting with invoicing Making outbound sales and customer care calls and managing key customer relationships Creating maintenance contract quotes and selling maintenance contracts Liaising with Workshop Foreman for job planning, to ensure efficiency and profitability Contacting customers to inform them of any additional work required and providing accurate quotations to gain the necessary authority to complete the work Contacting customers upon job completion, competently explaining the work that has been carried out and arranging vehicle collection/delivery The Ideal Candidate: Previous experience within a similar position Ability to prove and demonstrate your experience in the provision of high levels of customer satisfaction Excellent organisation and time management skills Full valid UK driving license Some positive candidate feedback we've received- ''5's for Vanrath. They found me a suitable agency post right away, it was a great fit, now I have got the job permanently Very personable and knowledgeable to deal with and always took the time to understand and help out. Extremely professional service all round.'' ''I contacted Vanrath after being laid off by my previous employer. They were fantastic to deal with and found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath. Couldn't have asked for a quicker and more professional service.'' ''My experience with Vanrath has been so positive. They were very professional but friendly at the same time. The whole process has been excellent and I've secured a job that I really wanted. I wouldn't hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout. Thanks so much again.'' Skills: service advisor motor customer advisor franchise motor industry customer support customer service advisor Benefits: fantastic benefits package