Role: Sales Coordinator
Salary: £24,000k - £27,000k + Commission, OTE £32-£35k
Location: Merseyside
We have an exciting opportunity for a customer-focused Sales Coordinator with a wealth of business development experience, to join our Commercial team in Merseyside. As a Sales Coordinator, you will play a crucial role in developing and promoting our hiring business. Reporting to the Commercial Manager, you will support the Area Hire Manager in achieving KPIs and ensuring an exceptional customer experience. Relationship building is key to this role.
You will be highly organised, driven, tenacious, a self-starter, confident, and reliable. Experienced in business development, customer service and sales (office based). You will be working in a supportive environment with positive and helpful colleagues.
Essential Experience - This role will include carrying out cold calling, targeted calling campaigns and contacting prospective customers as part of a structured business development approach to calls, using a blend of resources - the aim being to develop relationships with both existing and new customers and, above all, creating new sales opportunities.
Essential Criteria:
**Strong experience of building relationships with customers over the phone and competent in business development activity i.e. B2B campaign calling.*
*Proven experience in a customer service environment and Relationship Building.
*Accepts and tackles demanding goals with enthusiasm.
*Strong IT skills allowing you to effectively use internal systems, ensuring customer information is kept up to date and systems are aligned.
A Full UK Driving Licence - to support occasional travel for training and within region meetings at our neighbouring branches.*
Key Role Responsibilities
*Business Development: Carry out structured business development, local and national campaigns, including cold calling within the designated area to achieve order targets.
*Customer Engagement: Respond to customer enquiries to generate orders and follow up on live quotations to advance through to order.
*Sales Support: Prepare quotations and drawings against customer requirements and promote the full range of Building Services to maximize added value.
*Customer Care: Complete customer care programs to ensure maximum satisfaction, continuity of business, and maximize referral opportunities.
*System Management: Effectively use internal systems (e.g., SAP, CRM) to ensure customer information is kept up to date and systems are aligned.
For a full list of responsibilities, beneifts and how to apply please click here