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JOB TITLE: Sales Administrator / Customer Services
JOB LOCATION: Just outside Wisbech (own car essential)
JOB SALARY: £26800 incl 30 days holiday (including 8 bank holidays)
JOB HOURS: 8am - 5pm with 1 hour for lunch, Monday to Friday
JOB NOTES: This job is 100% office based, no home working.
Your new company
Our client is a well-established and well-respected local business that has been going for almost 50 years. Literally starting from a home office, the business has grown and is now the leading business in its sector across the east of England. As they continue to grow, Hays is delighted to be working with them to enhance their admin support team.
Your new role
This job is responsible for managing customer orders from confirmation to delivery, which includes being the first point of contact for any enquiry, supporting the sales teams by helping them manage their diaries, following up after appointments, processing payments, processing warranty claims, booking times with customers for delivery, and following up after delivery to ensure customer satisfaction.
You will be working in a small team, so there will be additional tasks and projects that arise from time to time, adding variety to the job!
What you'll need to succeed
Our client would like to hire someone with sales admin or customer service experience. You should demonstrate excellent communication skills, both over the phone and in writing, as well as meticulous attention to detail. This is a very busy job, so strong organizational and prioritization skills are essential.
What you'll get in return
This is a friendly team in modern, comfortable offices that feature an enormous kitchen and breakout area, allowing you to enjoy your breaks without feeling pressured to eat at your desk. The role offers a competitive salary, 30 days holiday per year (including bank holidays), a pension scheme, and a discretionary bonus scheme.
The job is varied, and you will work with a motivated group of people who are all contributing to the success of the business. Our client is keen to recruit quickly due to their busy environment, ensuring you have a secure job in a long-standing business with a great reputation.
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