Brook Street are recruiting for Customer Service Advisors to join our client based in Plymouth City Centre
SHORT TERM 4 WEEK ASSIGNMENT - £13.90 PER HOUR - 37 HOURS PER WEEK MONDAY TO FRIDAY WITH SHIFTS BETWEEN 7AM & 7PM - START DATE 3/3/25
These roles are customer service based, working onsite for 4 weeks providing support to our client, who are based in Plymouth City Centre with good transport links.
We want to hear from candidates with a passion for providing excellent customer service, who can hit the ground running with great communication skills alongside good working knowledge of Microsoft packages such as Word, Excel and Outlook.
As a Customer Service Advisor, you'll be providing exceptional service to customers by handling inbound calls and assisting with enquiries. You'll support the Valuation Office Agency, ensuring customers understand processes, providing clear advice, and offering a professional experience.
* Providing excellent customer service via telephone.
* Ensuring that customers provide all necessary information and providing them with clear advice based on their query.
* Providing assistance including explaining procedures or policies, supporting customers to understand our processes and justifying decisions.
* General administration including using our tools and databases to gather and analyse data.
* Meeting performance targets such as call handling time.
We are looking...