About the Role
As a Retail Operations Manager at Whistles, you will play a crucial role in driving sales growth and improving customer satisfaction. This position requires a highly motivated individual with strong leadership skills and excellent communication abilities.
The successful candidate will receive a competitive salary of £32,000 - £40,000 per annum, depending on experience, as well as opportunities for career advancement and professional development.
Key Responsibilities:
1. Develop and implement effective operational strategies to drive efficiency and productivity.
2. Lead and motivate a team of customer-facing staff to achieve sales targets and provide exceptional customer service.
3. Collaborate with other departments to ensure seamless communication and cooperation.
4. Conduct regular performance reviews and provide constructive feedback to staff.
Requirements:
* Minimum 2 years of retail management experience, preferably in a supervisory role.
* Proven track record of achieving sales targets and improving customer satisfaction.
* Excellent communication, leadership, and problem-solving skills.
* Able to work flexible hours, including evenings and weekends.