Providing a full secretarial service for; All GP's & health professionals as required. This includes the typing of letters, reports, patient referrals in an accurate & quality manner. Handling patient & practice queries regarding hospital appointments & treatments confidentially. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently. Ensuring that any requests for information from medical records are appropriately dealt with according to Practice policy & that all subsequent charges are invoiced appropriately. Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms. Maintaining the computer based clinical system in an accurate & secure manner. Performing any reasonable administrative tasks as requested. Medical Secretarial experience or qualification is preferred. Experience of using System One is essential. Skills and Experience Experience of secretarial work Sound knowledge of medical terminology Knowledge of Medical Read Coding Experience of System One Methodical and logical with excellent attention to detail Ability to work under pressure and to prioritise workloads Clear and confident communicator Able to follow GDPR policies and guidelines Understanding the need to maintain confidentiality and data security at all times. Good standard of literacy & numeracy Computer literate Ability to work as a member of a team as well as being comfortable working independently. Ability to be flexible with hours to cover holidays and sickness.