What you will do in your working day
Daily duties will include (but not be limited to):
* Dealing with customer enquiries through telephone/email
* Following up on enquiries made via the website
* Deal with stock enquiries from other branch
* Administrative tasks within the office
To efficiently undertake basic administration and clerical duties which may include:
* To support the business in general administrative duties which enable us to manage our clients effectively
* To locate orders within warehouse and prepare for dispatch
* To support the team to maintain accurate, timely stock management database records
* To answer/deal with queries, both face to face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
* To meet and greet visitors as required
* Provide support to fellow members of the team
The training you will be getting
You will study Level 3 Business Administrator Apprenticeship Standard. The training will be at Harlow College, Harlow, Essex, as well as on the job.
This will include Personal Learning and Thinking Skills.
The program is based on end point assessment.
What to expect at the end of your apprenticeship
Ideally the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship.