Lookingfor something different? We may have theadministration roles you have been looking for.
Wehave two exciting opportunities for individuals to join our hepatology adminteam working in outpatients or working with the community liver health check(CLHC) admin team both based at St James hospital. The posts are band 3, fixedcontracts for 12 months.
Workingwithin the admin teams the individuals will provide clerical and administrativeservices for the department and CLHC team. The individuals will beprofessional, efficient and friendly ensuring that all admin tasks dealt with,and any queries received are answered or sign posted to the correct departmentor person in a timely manner.
Communicationis key in this busy role as individuals will need to liaise with admin staff,clinicians and other departments within the Trust to ensure that all adminqueries are resolved effectively.
Youwill need to have a flexible approach to work, be highly organised, enjoyworking individually as well as part of a larger team and have good keyboardingskills. Knowledge of hospital patient administration system is desirable butnot essential as training will be given.
Theposts are full time, but part time hours would be considered for suitablecandidates.
For Further Information, please contact Diane Williamsemail diane.williams25@nhs.net for thecommunity liver health check post or Audrey Rowe email audreyrowe@nhs.net for the hepatology admin post
Main duties of the job
The post holder will be responsible for theprovision of a full and effective administrative and clerical support serviceto the hepatology department and the CLHC team. He/she will also be responsiblefor inputting data onto the departmental database system and producing reportsas required. The post holder will be expected to arrange and plan her/his ownwork on a day-to-day basis within the overall demands and priorities of thedepartment.
About us
LeedsTeaching Hospitals NHS Trust is part of the West Yorkshire Association of AcuteTrusts (WYAAT), a collaborative of the NHS hospital trusts from across WestYorkshire and Harrogate working together to provide the best possible care forour patients.
Ourvalues are part of what make us different from other trusts, so we see this asa strength, as well as a responsibility. They have been developed by our staffand set out what they see as important to how we work. Our five values are:
Accountable
Empowered
Leeds Teaching Hospitals is committed to our processof redeploying at risk members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions
Job responsibilities
JOBPURPOSE/SUMMARY
Toprovide administrative and clerical support to the hepatology Department inAbdominal, Medicine and Surgery (AMS) CSU
Thepost holder will be responsible for the provision of a full and effectiveadministrative and clerical support service to the hepatology Department.He/she will also be responsible for inputting data onto the departmentaldatabase system and producing reports as required. The post holder will beexpected to arrange and plan her/his own work on a day to day basis withinthe overall demands and priorities of the department.
PRINCIPALDUTIES & AREAS OF RESPONSIBILITY
To provide a full clerical supportservice to the department including organising, sorting and filing documentsand papers dealing with incoming and outgoing paper and electronic post asrequired; photocopying, faxing and distributing information by post or email;typing letters and other documents
To deal with communications and adhoc enquiries from staff and service users, members of the public, and a widerange of external organisations and professionals. Receiving and relayinggeneral verbal written messages and responding by supplying straightforwardinformation and guidance or referring to the relevant member of thedepartment or other Trust staff as necessary.
To provide administrative supportfor meetings as required e.g. organising meetings including checking accessarrangements, booking rooms and refreshments, sign language and ethnicminority language interpreters as appropriate, organising travelarrangements, administering expense forms, liaising with members regardingdates, sending out notice of meetings, agendas and minutes.
To attend and service meetings asrequired. This could include welcoming participants, organising refreshmentsand taking minutes and typing them up and circulating them after approval.
To maintain and update mail outsand labels for Trust and staff departments, advisory group members andvoluntary and community organisations and organising electronic or papermail outs to such groups as required (typing, copying and posting etc.)
To liaise with appropriatepersonnel to make appointments for the Head of Service/Management team and tomaintain an appointments diary.
To monitor stock levels andre order stationery and office supplies as required, and non stock items asnecessary.
To record departmental expenditureand petty cash requisitions, produce monthly updates and check againstfinancial statements. Collect petty cash as necessary.
To co-ordinate and keep records ofstaff leave, absences and attendance at mandatory fire training.
To adhere to relevant StatutoryInstruments and Trust policies and guidelines e.g. Data Protection, Healthand Safety, Confidentiality and personnel policies and guidelines.
To maintain and develop thedepartments web site on the Trust intranet. (Training will be given)
To contribute to the production ofinformation for distribution across the Trust and to other relevantorganisations.
Use departmental database forrecording appropriate information as requested and producing reports.
Any other duties commensurate withthe grade which may be required from time to time to
ensure the effective running ofthe service.
THELEEDS WAY VALUES
Ourvalues are part of what make us different from other trusts, so we see thisas a strength, as well as a responsibility. They have been developed by ourstaff and set out what they see as important to how we work. Our five values are
Accountable
Empowered
Allour actions and endeavours will be guided and evaluated through these values
Additionally,the following are core values which relate specifically to this post
Commitment to principles ofequality and diversity.
Importance of maintainingconfidentiality.
Honesty and integrity.
INFECTIONCONTROL
Thejobholder must comply at all times with the Leeds Teaching Hospitals NHSTrust Infection Control policies, in particular by practising UniversalInfection Control Precautions. Hand hygiene must be performed before andafter contact with patients and their environment.
HEALTHAND SAFETY / RISK MANAGEMENT
Allstaff are responsible for working with their colleagues to maintain andimprove the quality of services provided to our patients and other serviceusers. This includes complying at alltimes with the Leeds Teaching Hospitals NHS Trust Policies, including Healthand Safety policies, in particular by following agreed security and saferworking procedures, and reporting incidents using the Trust IncidentReporting system
EQUALITYAND DIVERSITY
Thejobholder must comply with all policies and procedures designed to ensureequality of employment and that services are delivered in ways that meet theindividual needs of patients and their families. No person whether they are staff, patientor visitor should receive less favourable treatment because of their gender,ethnic origin, age, disability, sexual orientation, religion etc.
TRAININGAND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT
Thejobholder must take responsibility in agreement with his/her line manager forhis/her own personal development by ensuring that Continuous ProfessionalDevelopment remains a priority. Thejobholder will undertake all mandatory training required for the role.
COMMUNICATION& WORKING RELATIONSHIPS
Thepost holder will be expected to establish, maintain and respect good workingrelationships and communication with both internal and externalorganisations, institutions and individuals with whom they come into contact,including those associated with the specialty area and as appropriate withinthe role. The post holder will be expected to represent themselves and theservice in a professional, courteous and respectful manner at all times.
Person Specification
Qualifications
* GCSE in English and Maths or Equivalent
* Must be willing to attend relevant training courses
* Basic computer/typing qualifications
Experience
* Knowledge of a wide range of administrative procedures including finance.
* Competent in word processing, spreadsheet packages and in using databases.
* A good awareness of and understanding of issues surrounding diversity and patient involvement
* Knowledge of databases and how to generate reports
* Understanding of working in a complex organisation.
* Good written and verbal communication skills.
* Good command of spoken and written English.
* Knowledge of the NHS.
* Work experience in a health or social care setting.
* Personal or work experience of working with diversity e.g. disabled people, people from different cultures.
* Multi-lingual and/or in British Sign Language would be a bonus.
* Competent in using other software (such as Access databases and web authoring software).
Skills & Behaviours
* Well organised and able to work on own initiative.
* Able to work effectively as part of a small team.
* Able to relate effectively to a wide range of people with good interpersonal skills.
* Personable, patient, sensitive and flexible.
* Willing to learn new skills.
* Reliable
* Commitment to principles of equality and diversity.
* Commitment to delivering quality services.
* Importance of maintaining confidentiality.
* Honesty and integrity.
* Well organised, able to prioritise and to work on own initiative.
* Able to work effectively as part of a small team.
* Good interpersonal skills and able to relate effectively to a wide range of pe
* Multi-lingual /or in British Sign Language would be a bonus.
Other criteria
* Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc
* Able to attend occasional early evening meetings.
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