Assists with AE Onboarding, which includes: Checking AEs receive their correct equipment Adding AEs to relevant Outlook DL lists Onboarding AEs with SFDC Supporting TA with approvals of Recruiter invoices Assists AEs with general SFDC Support (working closely with Maricar Dupaya in the US for support) AE Onboarding and training for SFDC, including: o Helping AEs integrate Outlook with SFDC o How to set up an opp o Familiarisation with Legal Tech SKUs o Managing margin calculations for OnDemand etc Daily monitoring of SFDC Hygiene dashboard and Level 11, alerts AEs of items requiring attention Helps AEs with some of their opportunity updates Helps AEs with fixing issues they have when creating opps or quotes Helps AEs with Opp Margin Calculations (Axc OnDemand) Helps sales management with fixing/closing opps during AE absences Supports a workflow to receive new opportunity details from AE. Opens the opportunities in SFDC on behalf of the AE (takes OnDemand opps direct to Stage 5). Creates ad-hoc SFDC reports for management and AEs Attends forecast calls and helps update opps OR chase AEs to make changes to opps For repeat Axc OnDemand clients (NRF, FRC, Bosch, BMW) she manages the full SFDC process from creation of the opportunity in SFDC to close, including seeking approvals, contract signature etc (manages 15-20 such opps per quarter). We are adding more clients to this process over time. We have on average 75 'Closed Won' opportunities every quarter. Runs all our Conflict Checks for Axcelerate OnDemand (runs 5-10 conflict checks per week) Receive request from AE Run searches in Conflicts DB (can take 2 to 30 minutes, depending on number of parties involved in the case) Confirm results to AE via email and saving copy in Conflicts DB Approve Conflict Check in SFDC Opportunity Maintains a list (in CORE) of all conflicts run, to assist the AEs with seeing details of parties involved in our cases. This is used for AE prospecting. Manages Contract Signing process for all approved contracts and legal documents (5-10 contracts per week) Upload document(s) to DocuSign and route to signatories for eSignature Email signed copy(ies) back to AE Upload signed agreements to SFDC Opportunity For Closed Won opps, also closes out the Opportunity in SFDC Upload signed agreement to Legal Network Folder Assists Field Marketing with the following activities: Supporting events, tasks include: sourcing locations in London, onsite support during events (e.g. Networking parties). Helping Field Marketing managing event 'Leads', including: uploading leads and contacts to SFDC, allocating leads and/or contacts to AEs following automated upload, creating reports for SFDC. Helps AEs with collating contact information direct from websites (e.g. lists of partners within law firms). Copy/Pasting hundreds of Contact/Email details from company websites. Caroline is keen (and asking) to provide more marketing support. Ad-hoc support: Provides English/German translations for contracts, marketing documents etc Helping Sales Directors with planning for meetings, team events, dinners etc Various other adhoc admin support for the sales team, such as tracking down historical sales agreements / orders Approvals for suppliers Preparing presentations for AEs Location of Work Remote/Virtual but reside in Reading, London - UK Top Skills Admin, Salesforce, Concur, Organization and EA work LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period. ADZN1_UKTJ