Main area: Team administrator
Grade: Band 4
Contract: 6 months (Fixed term)
Hours: Full time - 37.5 hours per week (Monday - Friday 9am - 5pm)
Job ref: 367-PLAN-8473-B
Site: Saffron Ground - Stevenage
Town: Stevenage
Salary: £26,530 - £29,114 per annum, pro rata
Salary period: Yearly
Closing: 02/10/2024 23:59
Values Based Screener
At Hertfordshire Partnership Foundation Trust, we are looking for people to join us who share our values and those of the NHS. Before your application can be considered, please take part in our online values questionnaire. When you have finished, you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
We are looking for a motivated and driven individual who will contribute to the provision of comprehensive, professional, and effective administrative services for the EPMHS team in the Adult Community Mental Health Team, based at Saffron Ground, Stevenage.
You will provide support to the Team Leaders and other Professionals with day-to-day secretarial tasks. You will need to demonstrate the ability to prioritise workload, using initiative and mature judgement in decision-making, whilst ensuring clear communication within the team.
You should enjoy and work well within a team, maintaining a positive, professional, and calm approach. Excellent IT skills, a good working knowledge of all Microsoft Office applications, attention to detail, and accurate data input and typing skills are essential.
Main duties of the job
You will need to demonstrate the ability to prioritise workload, using initiative and mature judgement in decision-making, whilst ensuring clear communication within the team.
You will be required to work independently and apply a high degree of confidentiality to all of your work, whilst ensuring clear communication with the department and your colleagues. You will undertake non-routine duties without direct supervision, working within broad procedural guidelines.
You should be able to demonstrate the ability to work well within a team, prioritise and manage your own workload, and be proactive while maintaining a positive, professional, and calm approach. Excellent IT skills, a good working knowledge of all Microsoft Office applications including Microsoft Excel, and accurate typing are essential.
This is a very busy role responsible for all aspects of note-taking and administration and will involve service user contact, so good interpersonal skills are required.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provides health and social care for over 400,000 people with mental ill health, physical ill health, and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families, and carers - everything is underpinned by choice, independence, and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Detailed job description and main responsibilities
To be highly proficient in the skill of note-taking.
Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.
To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms.
To use proficient internet skills to access, search, and retrieve data relevant to the team.
To use knowledge and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.
To update skills as necessary and attend mandatory training.
To demonstrate excellent IT skills, a good working knowledge of all Microsoft Office applications, and accurate typing are essential.
Ensure a flexible approach to work and be able/willing to travel to other sites using your own car within North Herts to take notes, if necessary.
To access and update patient records using the Paris database, although training will be provided.
Person specification
Qualifications
* A good standard of education to secondary level.
* Advanced IT skills.
* Moderate experience of working in an office environment.
* European Computer Driving Licence or equivalent.
Skills
* Microsoft Word/Excel Packages.
* Ability to organise and prioritise own workload.
* To be proficient in diary management.
* To record and transcribe minutes/notes.
* Maintain a filing system, both paper and computerised systems.
* Knowledge of medical terminology.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year. Our staff rated us the 4th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported through a great development, wellbeing, and work-life balance offer and a highly compassionate, values-driven culture.
If you would like to join a team to be proud of and you share our values and passion for great care and outcomes for our service users and carers, we would love to hear from you.
Additional Information
HPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs, and sexual orientation and are fully committed to equality, diversity, and human rights and encourage applications from all sections of the community including users of mental health services.
The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.
Infection Control
All our staff will need to comply with current Infection Prevention and Control measures which could include wearing a mask on all our Trust sites and in all roles.
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