Working for the Respiratory and Sleep Physiology Diagnostic team for the new CDC centres based at one of the 3 locations, offering the highest standards of customer care to patients and other service users, adhering to departmental guidelines, Standard Operating Procedures and the Trust’s Values and Behaviours.
Delivering a high quality, efficient and responsive administration service, working for the Respiratory & Sleep teams to provide appointments to patients in accordance with the National 18 week Referral to Treatment (RTT) Standards and the 28 day Faster Diagnosis Standard.
To provide a booking service, working in partnership and liaising with Operational Managers, Business Support Managers, Secretaries, Clinicians and other outpatient colleagues to keep outpatient clinics utilised to optimum levels.
To provide a professional and efficient service to patients and service users.
To be responsible for booking, monitoring, organising and rescheduling outpatient appointments in accordance with RTT rules, escalating any capacity pressures or concerns to the Management Team.
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
For further details / informal visits contact:
1. Name: Donna Jones
2. Job title: Business Support Manager
3. Email address: donna.jones@jpaget.nhs.uk
4. Telephone number: 01493 452144
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