NETWORK SUPPORT MANAGER
FRIDAY - SUNDAY OR SATURDAY - MONDAY:
£17.50 PER HOUR
People Solutions are pleased to be working with a well-known distribution company to support their delivery network across the UK with this hybrid / remote working managerial role.
Working Friday to Sunday or Saturday to Monday, you will be a key part of the delivery network team.
This is a flexible role where you can choose to work from home or work from an office based in a local store.
All necessary equipment will be provided to work from home if required.
Benefits
Whilst working with People Solutions, you will have access to our online Worker Portal where you can view your weekly pay slips and book your holidays
28 days holiday per year pro-rata, accrued as you work
You will also have access to our fantastic Employee Assistance Program where you can receive discounts & offers for you and your family
Day to Day Duties
QHSE – ensure the highest levels of health and safety standards are met, utilising technology to its full and enhance behaviours, working closely with Senior QHSE Manager, Contract QHSE Managers and Regional Area Managers.
Actively engaged in the Road to Zero
Pro-actively lead the operations team to deliver high engagement of Health and Safety through Safety Conversations
Ensure minimum targets in behavioural safety observations are achieved
Adhere to GXO and B&Q site / business policies and procedures, full compliance of all internal and external auditing
All FTE and Temporary colleagues to have received all required training prior to carrying out tasks on the B&Q contract
All incidents / accidents to be fully investigated in line with set timescales, investigations to be reported through Fastworks and closed with a suitable outcome
Compliance – work with the Regional Managers and Compliance Manager to achieve and maintain highest standard of vehicle compliance and driver standards
All fleet to be maintained as per set planner, capturing non-site fleet as they move through the network as per Compliance Managers instructions
Any PG9 offence fully investigated and escalated to Senior Management team – ensure no risk to GXO OCRS
Robust control over site defect reporting, collaborate with Compliance Manager to ensure best method for defect repair is used
Drivers infringements to be managed through the DCRS policy, escalating where necessary
Missing millage to be investigated and accounted for
Drive best practice for driver performance through pro-active management and colleague engagement
Performance - The delivery of the service levels for the site, to challenge and continually improve results in line with contractual KPI / SLA's.
Responsible for Microlise compliance for core fleet.
Accountable for all housekeeping, end to end systemic adherence, responsibility to ensure all non-conformance addressed and remedial action taken
All non-conformance escalated
Finance – work with Regional Operations Manager to assist in delivering all contractual obligations within budget.
Manage and monitor colleague working hours through use of Telematics and T&A, ensure WTD is not breached whilst validating operational effectiveness
Control temporary labour usage weekly
Accountable for specials being processed and acknowledged systemically
People - Work closely with HR Team to manage all site colleagues through GXO policies and procedures
Hold regular performance reviews with direct reports, ensure that SMART objectives are set and continually monitored / reviewed
Manage shift holiday allocation – adhering to site caps on number of colleagues off at any time
Achieve 100% recruitment against all budgeted headcount, pro-actively recruiting any shortfall to budget
All new colleagues are processed as per company procedure
Colleagues are managed through AMP in fair and consistent manner as per company policy
Completing all area disciplinary procedures up to, and including gross misconduct
Integral assistance of delivering strategy for colleague engagement
To undertake any other reasonable task as required
Essential Skills
CPC holder
Understanding of key operational cost drivers and P&L or cost centre management and cost focussed
Confidence in utilising Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
Full UK Driving Licence
Evidence of operational management experience in a complex logistics, transport & manufacturing environment
Change management experience with a focus on business improvement and transformational management
Wide ranging communication techniques: written and oral, listening, influencing, positive body language and facilitation
Taking responsibility and demonstrating commitment
Evidence of respect and integrity
Analytical skills (structural & behavioural)
Experience of managing conflicting priorities in a fast moving environment and planning and organising skills
Decision making
Builds great teams
Effectively communicates and organizes the communication flow
Adapts management style to individuals, situations, and objectives
Inspires confidence and respect
Desirable Experience
International CPC holder
Knowledge of logistics, policies and procedures
Operational understanding of team roles
Training
Full systems training provided.
Apply
Apply today by clicking below.
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