Who are we? Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations. What we are looking for? We are looking for a confident and experienced credit controller to join our small team. You will be based at our Eastington office (GL10 3AQ) within our finance office. Main responsibilities include debt collection, issuing statements and customer liaison. Working as part of a team you will be responsible for: Posting receipts Issuing statements and proactive confirmation of invoices cleared and anticipated payment dates. You will be required to ensure excellent customer service is given to all customers, internal & external at all times, in person, telephone and in email/written communication Cash collection and working collaboratively to reduce debtor days Query resolution and building strong relationships with the operating arms to the business and our client base are essential within this role. Qualifications and Skills Good attention to detail is paramount. Credit control experience is required. A good level of excel knowledge is advantageous. What are our core values? If these values align with yours you are in the right place Honesty - We believe that honesty in all matters is the best policy. Family values - We operate as a family unit with high moral standards, discipline and respect. Hardworking - We are certain that nothing is impossible if you work hard enough at it. Reliability - We pride ourselves on not letting people down and being true to our word. Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come. What can we offer you? Life Assurance Scheme Free on-site Parking Corporate gym membership discount Staff discount on Smiths group services Progression opportunities Unlimited access to mental health support Please apply if you are interested in this role and we will come back to you.