We are partnering with a global manufacturer and leader in imaging and document solutions that is seeking an experiencedField Service Engineerto join their growingService Department .The Role
In this field-based role, you will be responsible for theinstallation, servicing, and maintenanceof high-endprint-on-demand (POD) equipment and software, ensuring top-level performance and customer satisfaction.
Youll alsohelp with end-user installs and training, provide technical support, and play a key role in troubleshooting and escalating issues when required.
This position involves extensive travel, primarily across theMidlands and South, and occasional trips to theNorth. Ideal candidates will be based near major motorway networks.
We are particularly interested in engineers that haveworked with toner-based production print equipmentsuch as Xerox Iridesse, Xerox Versant, Canon imagePRESS, Konica Minolta AccurioPress, Ricoh Pro Series, HP Indigo 7800/12000, Sharp Pro Series or similar.Key Responsibilities
Install, service, and maintaina range of production print equipment and software.
Troubleshoot and resolvecustomer-reported technical issues, both remotely and on-site.
Monitor remote diagnostic toolsto pre-empt issues and schedule proactive maintenance.
Coordinate installationswith internal teams to ensure smooth deployment.
Keep service agents updatedwith the latest technical bulletins and firmware updates.
Escalate unresolved issuesto technical specialists or management as required.
Ensure compliancewith Health & Safety regulations and maintain confidentiality.About You
Experience infield service engineering, particularly indigital printing/print-on-demand production equipment.
Strongelectro-mechanical fault-finding skills .
HNC inmechanical/electrical engineeringor equivalent experience.
Excellentcustomer service and problem-solvingskills.
Ability towork independentlyandtravel extensivelyacross South and Midlands region.
Avalid UK driving licenseis essential.Whats in It for You?
Competitive£35,000 - £40,000 salary .
10% Performance bonus.
Company car or car allowance.
26 Days annual leave(+1 day per year of service).
Enhanced pension contributions.
Private healthcare, life assurance, company discountsand more.This is an urgent hire - get in touch today for immediate consideration!
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