We are looking for our new Deputy Director of Nursing & Quality who will act as a positive role model promoting team working, respect, innovation and excellence!
If you have a passion and commitment to the provision of high standards of Palliative Care services, to enhance the quality of life for patients, their carers and families, alongside team management and service development experience then please get in touch to discuss how you could lead and contribute to this in the future with our teams here at Garden House Hospice.
Main duties of the job
What does the role involve?
The Deputy Director of Nursing and Quality will work in collaboration with devolved accountability for the Director of Nursing and Quality, deputising when necessary. They will have responsibility for professional nursing and therapies providing leadership and support across our Clinical teams, to ensure safe delivery of our services, while shaping the future of hospice care.
About us
Who are we and what do we do?
We are Garden House Hospice Care, the Hospice for North Hertfordshire. We are a multi award-winning hospice that puts the patient at the heart of everything we do. We are the pioneers of a nationally recognised and innovative frailty service, working with the Lister Hospital, which has seen us expanding our services and helping even more patients through symptom control, reablement or last days of life care. We are looking for someone with the right skills and experience to become part of our amazing team and help us as we grow even further!
Interviews will be held 12th & 13th March 2025
Job responsibilities
The Deputy Director of Nursing and Quality has responsibility for professional nursing and therapies providing leadership and support across these professions, to ensure safe delivery of services.
As a Board executive member, the Director of Nursing and Quality accepts shared accountability for the achievement of the organisation's strategic and operational objectives and for setting and exemplifying GHHC values and standards and for ensuring that its obligations to internal and external stakeholders are understood and met.
The Deputy Director of Nursing and Quality takes specific leadership responsibility for:
1. Providing professional leadership for all nursing and therapy staff.
2. Development and leading the implementation of the Quality Improvement Strategy.
3. Developing and implementing patient safety systems and processes within the organisation.
4. Being Deputy Lead of Infection Prevention and Control and Deputy safeguarding lead for the organisation.
5. Taking the lead role in ensuring continuous improvement in patient safety and patient experience across GHHC (working with the Medical Director to improve patient outcomes).
6. To lead on the production of the annual quality account.
Person Specification
Knowledge, Skills & Abilities
* Ability to provide clinical knowledge and supervise clinical staff at all levels and provide effective feedback on performance.
* Knowledge of clinical quality and patient safety systems and processes.
* Able to demonstrate experience of governance/clinical governance, quality and continuous improvement.
* Ability to demonstrate senior leadership experience, lead and inspire.
* Excellent communication skills both verbal and written.
* Audit completion and formulation of recommendations for learning and improvement.
* Evidence of continuing professional development in areas of Quality safety and Governance.
* Knowledge and experience of development and production of the annual Quality Account.
Qualifications
* Registered Nurse.
* Degree level or Equivalent experience.
* Evidence of Continuing professional development.
* Palliative care training.
* Recognised leadership / management qualification.
* Teaching & assessing qualification.
* H&S Training.
Personal Qualities
* High degree of integrity Trustworthy with commitment to the highest ethical and professional standards.
* Ability to meet the on-call requirements of the role.
* Committed to deliver GHHC Vision and Values and code of positive behaviour.
* Empowering and enabling approach and ability to delegate to relevant colleagues and support and monitor performance.
* Pro-actively keeping abreast of key healthcare / palliative care changes.
* To act as a positive role model promoting team working, respect, innovation and excellence, in accordance with the NMC Code of Practice.
* Ability to work well under pressure and manage competing priorities effectively.
Experience
* Management of complaints and patient experience.
* Working with external organisations.
* Change Management and project management experience.
* Leading and chairing meetings and ability to hold others to account.
* Working across clinical environment and with Multidisciplinary teams.
* Knowledge of clinical quality and patient safety systems and processes together with experience for standard setting and outcome monitoring.
* Implementing service improvements.
* Experience of working in palliative care or related area.
* Evidence of working in partnership with internal and external stakeholder.
* CQC and inspection requirements.
* Experience of working with Board Members both Executive and Non-Executive.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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