Workplace Lead - Portsmouth
Salary: £40 - 45,000
Location: Fareham, Portsmouth
The InVictus Group are recruiting for a Workplace Services Lead to join our client's team and deliver the Soft Facilities Management services located on a globally recognised retail account.
Key Responsibilities:
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Lead, develop, manage, and motivate a high performing team to ensure services are delivered to the highest standards
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Workplace Services include but are not limited to the daily operations, such as Workplace Coordination, Ticketing System, Data, Budgeting, Cleaning, Planting, Pest etc.
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Drive a one team ethos and ensure all Workplace Services and Workplace Experience team members are trained, competent and confident across all disciplines
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Manage internal and external guides and ensure they are updated in line with agreed frequencies and or changes
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Manage project documents that promote issue-based problem solving and business impact to demonstrate clear value and purpose for change
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Review standard operating procedures and workflows to ensure continuous best practice, quality improvement and efficiencies are implemented
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Maintain close relationship with client FTE’s and ensure you are working in partnership and expectations are met and exceeded
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Provide weekly/monthly reports for all activities completed onsite, including but not limited to people up...