Senior Site Reliability Engineer - DevOps
Artificial Intelligence, London, UK
About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.
This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank.
What You'll Do:
This role will take a lead in the operational uptime and continued expansion of LM Edwin AI infrastructure by serving as a facilitator of operational excellence. Responsibilities include designing and implementing new production deployments of SOA-based software across cloud datacentres, as well as providing guidance on organizing, securing and automating existing infrastructure and deployments.
* Maintain uptime of LogicMonitor's (Edwin AI) SaaS-based service and drive technical/process enhancements to improve uptime.
* Lead efforts to design and implement resilient IT applications using DevOps and SRE principles.
* Deploy production applications and drive improvements to the deployment process.
* Monitor system performance and troubleshoot issues to ensure high availability and reliability.
* Design and deploy new application components.
* Design and deploy new infrastructure components and integrations.
* Ensure security of the production environment.
* Develop and implement automated disaster recovery processes to minimise system downtime.
* Identify opportunities for improvement in system performance, deployment speed, and scalability.
* Write high-quality code to automate various aspects of infrastructure maintenance and deployment.
* Support engineering and work closely with engineers to drive operational and architectural/design changes.
* Own, manage, and execute multiple large and technically complex projects across teams.
* Provide direct technical guidance to help team members achieve goals and improve their productivity.
* Participate in the recruitment and hiring of new engineers.
What You'll Need:
* 5+ years as a DevOps Engineer or SRE with designing and implementing resilient IT applications using DevOps and SRE principles.
* Good understanding of Linux system administration and 3+ years of hands-on experience.
* Good understanding of networking technologies.
* Experience building IaC automations using Terraform.
* Production experience of containers and container orchestration tools (Docker/Kubernetes).
* Good understanding of Amazon Web Services.
* Experience of designing/implementing CI/CD pipelines including production deployments.
* Experience building and working with logging and metrics solutions such as Prometheus.
* Experience programming with RESTful web services.
* Proficient Python developer.
* Well-versed in security principles, both systems and network.
* Excellent written and verbal communications skills with a track record of improving documentation and processes.
* Experience in carrying out complex problem determination and Root Cause Analysis across complex distributed systems.
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