Slingco is an award-winning supplier of installation tools for the energy infrastructure industries, including Utility, Oil & Gas and Renewables. Slingco are looking for an IT Support Apprentice to join them, you will work closely with the third-party IT support provider and contribute to IT infrastructure projects.
Training course Information communications technician (level 3)
Hours Monday to Friday, shift pattern to be confirmed.
37 hours 30 minutes a week
Monday 8 September 2025
Duration
1 year 6 months
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
The IT Support Apprentice will play a key role in IT administration, working closely with our third-party IT support provider and contributing to IT infrastructure projects. Responsibilities include assisting with IT administration tasks, managing employee onboarding and offboarding processes, and supporting various IT initiatives. This role requires a hands-on approach and strong organisational skills to ensure smooth IT operations.
* Provide support for all line of business applications used across departments.
* Serve as the on-site contact for general IT inquiries and troubleshooting.
* Perform essential IT administration tasks, such as managing user accounts.
* Act as the main point of contact for the third-party IT support provider in handling IT-related issues.
* Assist with employee onboarding and offboarding, ensuring timely and effective IT setup and removal of access.
* Set up and configure hardware, mobile devices, and peripherals for users ensuring they are configured correctly and aligned to the IT security policies.
* Cleanse and maintain the active directory and office 365.
* Maintain and track IT asset inventory, ensuring all assets are properly logged and managed.
* Assist in developing, maintaining and documenting internal IT processes.
* Provide basic training and guidance to users on IT tools and systems.
* Assist with the delivery and support of various internal IT projects within the organisation.
* Contribute towards the routine assessment of our IT security policies.
* Stay up-to-date with IT security best practices and ensure these are followed across the organisation.
* Ensure all IT related issues are logged correctly within the IT helpdesk.
* Work closely with 3rd party IT vendors to understand and highlight recurring issues and help work towards permanent resolutions.
Where you’ll work
Unit 3, Gateway Business Park
New Hall Hey Road
Rossendale
BB4 6JG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BURNLEY COLLEGE
Your training course
Information communications technician (level 3)
Equal to A level
Your training plan
* 1 day a week at Burnley College.
Requirements
GCSE in:
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Other requirements
Basic understanding of operating systems (Windows) and proficient understanding of Office 365 tools are desirable.
About this company
Slingco is an award-winning supplier of installation tools for the energy infrastructure industries, including Utility, Oil & Gas and Renewables. With over 40 years of industry heritage, we serve customers in over 80 countries worldwide from our Head Quarters in the UK and distribution center in the United States. Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military – there is no room for error. That is why we do everything with the utmost care and precision. We design and manufacture to the highest specifications and test to destruction. If our products do not meet and exceed the most stringent national and international standards, they’re not good enough for our customers. At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values.
After this apprenticeship
The apprentice may secure full time employment on successful completion of the apprenticeship.
The contact for this apprenticeship is:
BURNLEY COLLEGE
Themis
themis@burnley.ac.uk
01282733005
The reference code for this apprenticeship is VAC1000314134.
Apply now
Closes on Monday 1 September 2025
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
#J-18808-Ljbffr