Job Opportunity: Fines Officer - North Shields
We have fantastic temporary opportunities for administrators/call handlers to join a dynamic team within a Public Sector department based in North Shields (NE29 6AR).
This is an excellent opportunity to become part of an established local Government department. If you enjoy working in a busy office environment and providing top-tier assistance to customers, we encourage you to apply!
Parking available on-site
Standard DBS required
Initial 3-month contract with potential for extension
Monday - Friday, 37 hours per week
Competitive pay rate: £11.59 per hour
Office Based Full TimeRole Overview:
Initially starting as an Administration role, this position will progress into Call Handling once you gain the required knowledge. You will also be responsible for general administrative tasks resulting from the calls you handle.
Key Responsibilities:
Handling calls related to fines Responding to written queries
General administrative duties
Sorting and distributing post
Photocopying and filing
Creating and updating records in the in-house system
Data entry
Ad hoc tasks as required
Managing incoming calls and call-backs
Advising fine payers on payment options
Supporting those struggling to make payments
Taking action against non-payers
Working with spreadsheets, calls, and warrants.If this role sounds like the right fit for you, apply today! We look forward to speaking with shortlisted candidates soon.
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