Job Description - Mental Health Lead Support Worker (242026)
Location: Beccles and Lowestoft
Contract: Fixed Term Contract (8 months), Full Time (37.5hpw)
Pay: £12.61 per hour (£24,664 per annum) and great benefits including Health Cash Plan!
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex dual diagnosis with severe and enduring mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.
Typical day as a Lead Support Worker (known by us as Coordinator)
* Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
* Encouraging our customers to be part of our customer involvement groups.
* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation if they are able.
* Carrying out risk assessments, support planning, goal setting, and regular reviews.
* Cuppas, chats, and catch-ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!
You bring
* Passion to support our customers to live their best life, working collaboratively with an eye for detail.
* Experience of creating person-centred support plans and supporting colleagues in working to the plans.
* Experience of coordinating and assessing customer referrals.
* The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
* To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! It’s not a deal breaker if you can’t drive if you don’t mind using public transport.
Our team
You’ll join our managers Lisa and Heather, who between them, have been at Home Group for 20 years now. Both managers have risen into their manager roles – they are true examples of how we grow our own here! Our Waveney team are super passionate about what we do.
Job details
* We work to a 3-week rolling rota, days, sleep-in nights, weekends, and On Calls.
* Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
* Although it’s a temporary role, we ‘Grow Our Own’ i.e. prioritize our internal applicants for roles, so this could lead to lots of other opportunities with us at Home Group!
* Able to use technology for creating and updating support plans, complete online learning, and collaborate with colleagues.
* You’ll need an Enhanced DBS check done, and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.
What’s in it for you?
* 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39, the option to buy 5 more, and time off for volunteering too!
* Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
* Over 800 high street discounts on groceries, holidays, and days out.
* We Grow Our Own colleagues, when you’re ready for the next step in your career, you can grow with us!
* Colleagues really matter to us; that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
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