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Customer Service Assistant - Casual - GL1 Leisure Centre, Gloucester
Location: Gloucester, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
893a10bded6e
Job Views:
3
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
Do you want to make a difference within your local community, supporting people to improve their lives through leisure?
If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people’s lives, then Freedom Leisure is the place for you!
We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From swimming lessons to walking football and everything in-between, we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.
The good thing is that we provide you with full training and great potential for career progression. We have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love having a positive impact in their local communities and enjoy the variety that the role provides.
We are looking for a Customer Service Assistant to join our team at GL1. Being the first point of contact for customers entering the centre, you must be able to deliver exceptional customer service at all times. Ideally, you will have experience of dealing with customers, either face to face or via the telephone. You will be operating the till, processing memberships, preparing and selling food and drink (as required), and generally ensuring a great service is received by all our customers. We want our employees and customers to have the best experience possible, so if this sounds like you, we want to hear from you.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: Casual hours, as and when required
Requirements
* To serve the leisure centre’s customers using exceptional customer service skills
* Promote and sell the different products that Freedom Leisure offers
* Experience of serving customers in a face-to-face environment
* Ability to prioritise
* Team-oriented approach
* To be friendly, helpful and polite
Benefits
* Training and development provided
* Paid annual leave
* Fun and busy environment
* Discounted Staff Membership
* Potential permanent work opportunities
* Opportunities to build an exciting career
* Rewarding role supporting health & fitness in the community
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