Billing and Collections Specialist - Hybrid Brackmills, Northampton Monday – Friday (9am-5:30pm) Temporary 3-6 months Our client is looking for a highly organised Billing and Collections Specialist to oversee customer billing processes and assist with a bank transition. This role focuses on ensuring accurate invoicing, timely payment processing, and effective customer communication via phone and email. Key Responsibilities Handle collections and follow up on outstanding payments. Address customer inquiries regarding invoices, payments, and discrepancies. Answer customer and vendor calls to verify bank account details. Complete and submit vendor forms with updated bank information. Maintain compliance with security protocols and data privacy regulations when updating banking details. Proactively communicate with internal and external stakeholders to facilitate a smooth transition during bank changes. Collaborate with finance, sales, and account management teams to resolve billing issues and ensure seamless account operations. Ensure invoices are accurate and issued promptly, aligning with customer agreements and service-level expectations. Manage and process billing for enterprise customers. The candidate Strong attention to detail and excellent organisational skills. Outstanding communication skills, both over the phone and via email. Ability to multitask and meet deadlines while adhering to service-level agreements. Experience in billing, accounts receivable, or customer support within a corporate or enterprise setting