Lettings Manager Senior Property Manager Team Leader Sheffield OTE - £31,000 Bonuses & Incentives Do you have experience in the Lettings Industry and want further your career?Are you passionate about providing a great customer service? And are you looking to join and manage a dynamic and motivated team? A fantastic opportunity has arisen to join our established residential lettings team in Sheffield. Our Team Leaders play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we are on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service. This is an ideal opportunity, for a Lettings professional, ready to that next step into a Senior role Responsibilities: Managing and motivating your team, inspiring colleagues to support each other to achieve individual, team and company goals. Training, coaching and developing Property Managers within your team. Undertaking 1-2-1’s and performance reviews. Monitoring the team’s customer service Key Performance Indicators, and running motivational morning meetings. Supporting and advising your team on maintenance works, end of tenancy deposits, safety certification and compliance. Using your lettings knowledge and experience to help colleagues with daily queries and assisting with more complex letting situations. About You: Experience in residential lettings is essential Excellent communication skills – both written and verbal Good at building and maintaining relationships with customers and stakeholders across the business Effective in time management and managing expectations Naturally robust with a ‘can-do’ attitude Self-motivated – able to work independently whilst maintaining a role as part of our team Opportunities of being a Team Leader: Full training provided, including Team Leader development Excellent career progression, with opportunities across the business Qualifications in residential lettings Working Pattern: Office Based Monday – Friday: 8.45 – 5.30 Saturday 9.00 – 1.00 (1 in 5 rota) If this is a role that sounds of interest, I would love to hear from you.