Induction and training of all new staff reception staff and EMIS training for Medical Students. Adding, editing and stopping medication from Docman letters. Rotas for reception staff, room plans for Medical Students and PCN staff. Ensure adequate staffing levels ensuring all functions are covered as required, and the needs of the business are considered. Continually assess and evaluate systems and quality, recommending changes and improvements to the practice manager as appropriate. Manage day to day issues that may arise within the team or with individuals. Regularly evaluate quality of individual and team performance. Oversee the prescription processing, consisting of general queries and routine requests in conjunction with Practice Manager, clinical team and Prescriptions Lead. Lead on CPCS referrals and Social Prescriber Link worker referrals, as part of PCN DES. Carers Trust Contact. Daily monitoring of fridge temperatures (to be logged) and to ensure all samples are ready for collection twice daily. Ordering and monitoring stock, for the clinical teams. Management of appointments, to ensure they are booked with the correct clinician and correct time allocation.