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Our Blend of Benefits
* Salary £13.06 per hour plus shift allowance
* Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
* Share in our success with up to 10% Share Reward scheme (subject to eligibility)
* Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
* 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
* Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
* Embrace work-life harmony with 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
Embrace Excellence
An exciting opportunity has become available to join our fantastic team as F&B Assistant at The Macallan Estate on a full or part-time basis. Reporting to the Food and Beverage Manager, you will work alongside an exceptional professional team to deliver luxury food and beverage experiences. The Macallan Estate F&B offering extends across The Brasserie, The Macallan Bar, Easter Elchies House, Ghillies Cottage and The Macallan Fishing Lodge. The Estate also hosts a variety of five-star events throughout the year, delivering a truly exceptional experience for our guests.
Make an Impact
* Help the team deliver a world-class brand experience of The Macallan at The Macallan Estate
* Be willing to develop knowledge of and passion for The Macallan
* Maintain high standards of housekeeping and service in all Food and Beverage areas
* Provide exceptional guest service, at all times, to exceed guest expectations
* Ensure cleanliness of all eating, drinking and service areas to health and hygiene best practice guidelines
* Oversee the Macallan food and beverage areas set-up and ensure it is maintained to the agreed standard
* Deliver a friendly and professional approach to service during breakfast, lunch, dinner and at events
* Ensure food and drinks are served in a timely and professional manner
* Ensure clean crockery, cutlery and glassware is available for service
* Complete seamless table turnarounds in an efficient manner
* Develop an understanding of all menu offerings and be able to confidently explain items if asked
* Ensure The Macallan Bar is always immaculately presented, organised, and well-stocked
* Greet guests and serve in a friendly and professional manner
* Provide drinks service to a high standard
Your Talent and Skills
* Experience with breakfast, lunch, dinner and event service delivery would be favourable
* A positive attitude and a willingness to learn is essential
* Commitment to excellent customer service
* Strong numerical & literacy skills and good communication skills
* Friendly and approachable to all customers and colleagues alike
* Quality driven with high standards of cleanliness and attention to detail
* Agility to working shifts – at times you will be required to work an early breakfast and late dinner shift
* A high level of resilience and the ability to deal with fast-paced environments is essential
* A positive “can do” attitude to solving problems in a professional and courteous manner
* A strong team player with great communication skills and an enthusiastic approach
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