Job summary The Neuropsychiatry Outpatients' Team has great pleasure in seeking a Band 3 Clinical Support Assistant to join our existing team, based at Walkergate Park, Newcastle Upon Tyne. We are a regional service predominantly covering the Northeast of England and Cumbria. This post provides a rare and exciting opportunity to join an established Multidisciplinary Team working in the sometimes challenging but rewarding environment of Neuropsychiatry. You will work closely with the Community Practitioners and on occasions other professionals to provide community-based person-centred plans of care. You will support people who present with a broad range of complex and varied conditions, including, but not exclusively, Traumatic and Acquired Brain Injury, Tourette's, Huntington's Disease and Parkinson's. You will work in a highly supportive environment and will be provided with regular supervision. As a regional service, you will need to meet the mobility and geographical requirements of the post. Work independently in community and outpatient settings, adhering to the lone worker policy. Work closely with Community Practitioners and other professionals following person-centred plans of care. Main duties of the job You will: Work autonomously, implement and follow plans of care, developed in collaboration with service users, families/carers, and members of the multidisciplinary Team. Contribute effectively to clinical discussions reporting concerns and changes to risks in a timely manner. Document clinical notes, meeting Trust record keeping standards. Develop interpersonal and communication skills that promote and maintain therapeutic relationships with service users, their families and carers. Provide compassionate care based on empathy, kindness, respect and dignity. Use de-escalation skills when working in potentially antagonistic, hostile and emotive clinical situations to ensure the safety of self, service users and others. Be responsible for making onward referrals to other services and liaising with appropriate regional organisations in placing orders for equipment to meet service user needs. Have a flexible approach to the role to meet the changing service demands as the service model develops. Participate in training as identified as appropriate to the job role. Actively engage with supervision and appraisal process as identified in Trust policy. Need to meet the mobility and geographical requirements of the post. About us We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. Job description Job responsibilities Please find attached job description for full details. Advertising date : 18th February 2025 Closing date : 4th March 2025 We welcome your application. We welcome contact with the service should you wish to look around. Job description Job responsibilities Please find attached job description for full details. Advertising date : 18th February 2025 Closing date : 4th March 2025 We welcome your application. We welcome contact with the service should you wish to look around. Person Specification Additional Requirements Essential Ability to meet the mobility and geographical requirements of the post. Education and Qualifications Essential Senior Healthcare Support Worker or equivalent or working towards. Desirable Experience of working within a relevant clinical service GCSE A-C in maths and English or equivalent. Knowlege and Experience Essential Experience of working/volunteering in an appropriate care setting. Experience of working with service users who have complex needs Desirable Previous experience in an appropriate community setting as a Senior Healthcare Support Worker. Skills and Competencies Essential Good verbal and written communication skills. ICT Functional skills. Ability to work without direct supervision. Personal Characteristics Essential Ability to work in a team Person Specification Additional Requirements Essential Ability to meet the mobility and geographical requirements of the post. Education and Qualifications Essential Senior Healthcare Support Worker or equivalent or working towards. Desirable Experience of working within a relevant clinical service GCSE A-C in maths and English or equivalent. Knowlege and Experience Essential Experience of working/volunteering in an appropriate care setting. Experience of working with service users who have complex needs Desirable Previous experience in an appropriate community setting as a Senior Healthcare Support Worker. Skills and Competencies Essential Good verbal and written communication skills. ICT Functional skills. Ability to work without direct supervision. Personal Characteristics Essential Ability to work in a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Employer details Employer name Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Address Walkergate Park Hospital Benfield Road Newcastle Upon Tyne NE6 4QD Employer's website