Job Description
Underwriting Support Specialist
Location: Preston
Salary: £24,000 per year
Are you passionate about the financial services industry? Have you considered building a career in underwriting? If you have exceptional attention to detail and thrive on delivering high-quality work, this could be the perfect opportunity for you!
Join our dynamic Underwriting Support Team at More2Life, part of the Key Group of companies. Since 2008, More2Life has been a pioneering force in the equity release market. Based in Preston, we help over 1,000 people every month release cash from their homes, becoming one of the UK's largest lifetime mortgage lenders.
What You'll Do
As a key member of the Underwriting Support Team, you'll manage your own caseload of mortgage applications, pre-offer queries, and pre-offer processing. Your role will be integral in ensuring customer queries, administrative requests, and issues are resolved efficiently and within agreed service levels.
Your responsibilities will include:
1. Delivering exceptional service to customers at every stage of their journey.
2. Liaising with internal and external stakeholders to maintain high-quality relationships.
3. Handling technical queries from third parties to progress cases to mortgage offers.
4. Making and receiving phone calls to chase outstanding reports or requests.
5. Completing ta...