An opportunity for a Compliance Manager has arisen within the Estates & Facilities Division of Manchester University NHS Foundation Trust (MFT). The post holder will support the Associate Director of Compliance, Risk & Governance (E&F) and the Group Director of E&F in leading the E&F Compliance, Risk, and Governance agenda, to ensure that E&F services across the whole of the MFT estate are provided in a compliant fashion, with all known risks recorded and appropriately managed. The post holder will support in the development and implementation of the E&F strategy for Compliance, Risk, and Governance. They will assist in the development of compliance-based services and provide assurance on compliance with legislation; national guidance; internal policies and procedures. The role will require strong interpersonal and organisational skills to manage and prioritise workload, taking a collaborative approach to working with other members of the team and a variety of stakeholders across the Trust, including in-house teams; PFI partners; Authorising Engineers. The role will primarily be aligned to site at WTWA, however the post holder will also support the wider E&F Compliance, Risk and Governance team across all sites covering all areas of E&F compliance as and when required. You will require excellent communication skills in order to liaise with hospital / managed services senior leadership teams and ensure that high standards are consistent across MFT.
Main duties of the job
The post holder will support the division in ensuring the Trust Estate is compliant in terms of Statutory, Mandatory, Regulatory, Best Practice, HTM and other relevant standards, including providing advice on compliance implications of any Department of Health or Health & Safety Executive initiatives or changes in legislation. Liaising with Authorised / Responsible Persons; Authorising Engineers; Independent Advisors to ensure that the Technical (Estates Hard FM) and Facilities (Soft FM) services, both outsourced and in house, are compliant with the required specification and standards, and any gaps are appropriately recorded and where necessary. The role will include supporting the division in the development and review of a variety of documents including policies, safety plans; procedures; compliance audits and performance reports, along with supporting the Heads of Service in the development, maintenance, and management of registers of Compliance. The post holder will Chair site safety meetings and where new and emerging risks are identified support the Heads of Service to ensure all compliance related risks are captured and appropriately escalated, developed, reviewed and managed. In addition to site based safety meetings the post holder may be required to produce reports and attend MFT wide committees relating to compliance, risk and governance on behalf of the Associate Director of Compliance, Risk and Governance and Head of Compliance, Risk and Governance (E&F).
Essential Requirements
* Master's degree in relevant subject or equivalent experience
* Significant FM experience
* Significant experience of managing and monitoring the compliance aspects of FM services in a large, complex organization (NHS environment desirable)
* Experience in the processes involved in design and construction
* Ability to chair and participate in meetings
* Ability to analyze complex situations and generate solutions
* Ability to compile concise and accurate management reports for immediate and senior management
* Ability to present complex technical issues in a concise way which can be understood by non-specialist
* Proven ability in contractor management and delivering outcomes against specific programmes and budgets
* Demonstrate sound understanding of contractual obligations and awareness
* Competent in the use of IT software and the willingness to familiarise with other specialist software packages as required
* Ability to communicate effectively with a wide range of people and professionals at all levels in the organisation and externally
* Good communication skills both written and verbally
* Contract management and control experience
* Ability to fully understand and interpret contracts
* Ability to present information in clear & understandable format
* Contract and performance management skills including managing third party service providers
* A sound working knowledge of relevant Health and Safety legislation relating to Hard FM services
* Ability to travel to all sites across MFT, Self motivating and able to act on own initiative
Desirable Requirements
* Chartered status or working towards chartered status for a relevant professional body
* Experience of working in a multi-disciplined estates maintenance and construction environment
* Experience in working in liaison with other Soft FM and Clinical Services
* An understanding of contract law in building maintenance and construction
* Evidence of significant involvement in change management
* Experience in the management of building and maintenance contracts within an NHS environment
* Able to recognise the need to escalate issues outside the remit of the role
* Able to promote Services with internal and external customers
* Evidence of diplomacy and negotiation skills
* Sound communication skills both written and oral
* Good interpersonal skills
* Understanding of acute hospitals and healthcare environment
* Knowledge of NHS procedures including standing financial instructions
* Knowledge of legislative requirements as they relate to Hard FM Services and issues within the NHS Trust estate
* Well-developed problem-solving ability
* Has a results orientated perspective
* Ability to influence others
* Ability to build good working relationships
* Perform well under pressure with demonstrable coping skills
* Good Organiser
* Team player
* Problem solving approach
MFT is one of the largest NHS Trust In England with a turnover of £ & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary. We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
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