Stephen James BMW is looking for a Part-Time Reception Host. Your role As the reception host, you will be responsible for assisting our customers with their visit, ensuring they have a welcoming and seamless experience. You will be attentive to each visitor, quickly understanding their needs and providing a tailored customer experience. You will be a brand ambassador and share our excitement for everything BMW. The main duties of the role include: Greet and welcome customers with a warm and professional demeanour Assist customers with check-in and check-out procedures or direct to the right department/person based on their needs Proactive and organised, taking responsibility for general administration. Monitor and manage the customer waiting area by keeping customers updated, offering refreshments, and ensuring they are comfortable and well looked after Maintain a tidy, well-organised reception, coffee station and customer waiting area Working hours: Thursday to Saturday, 9am–6pm. In addition, you will be required to provide cover as per business needs. Any additional hours worked will be paid as overtime. Your profile Excellent communication and interpersonal skills Good organisation and attention to detail Ability to work in a fast-paced environment and handle high footfall Previous experience in a reception or customer service role Must be eligible to work in the UK Rewards Stephen James values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Stephen James by visiting our Careers page .