Benefits of being a Customer Service Sales Advisor
A competitive OTE of £26,500 to match your expertise
Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
A furry friend perk – a subscription to Tails.com for your beloved canine companion
Wellbeing support through free access to services that enhance your mental and physical health
Comprehensive dental plan and priority access to a private GP
***** Concentrix was named as a Top Company For Career Growth******
Responsibilities of the Customer Service Sales Advisor
Receiving inbound calls with our customers and establishing their needs and building rapport
Achieving and exceeding sales, productivity and customer satisfaction targets
Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
Developing relationships with customers and encouraging referrals
Ensuring accurate information, quotes and pricing information to customers
Upselling and cross-selling products and services in order to maximise opportunity to retain
Following all appropriate FSA regulations
To be a Sales Advisor you'll need:
Exceptional customer call handling skills
Exceptional customer call handling skills
Track record of delivering results and exceeding stretching targets
Proven sales ability and experience of challenging sales environment
Computer literate