Deputy Restaurant Manager Location: Boundary Outlet, Colne Full-time | Permanent About Us Bannisters Restaurant, located within Boundary Outlet, is a busy and welcoming dining destination offering high-quality food and excellent customer service. We pride ourselves on providing a fantastic experience for our guests, whether they’re enjoying a quick coffee, a hearty meal, or a special treat. The Role We’re looking for a passionate and experienced Deputy Restaurant Manager to support the day-to-day operations of Bannisters Restaurant. Working closely with the Restaurant Manager, you’ll play a key role in leading the team, ensuring exceptional service, and maintaining high standards of food quality and safety. Key Responsibilities: Team Leadership – Support, motivate, and develop the restaurant team to deliver excellent customer service. Operational Support – Assist the Restaurant Manager in ensuring smooth daily operations, from front-of-house service to kitchen coordination. Customer Experience – Lead by example to provide a welcoming atmosphere and resolve any customer issues promptly and professionally. Stock & Supplies – Assist with ordering, stock control, and supplier relationships to maintain product availability. Compliance & Standards – Ensure food hygiene, health & safety, and company policies are upheld at all times. Sales & Performance – Help drive sales, meet targets, and implement strategies to enhance business performance. What We’re Looking For: ✔ Previous experience in a supervisory or management role within a restaurant, café, or hospitality environment. ✔ A strong customer-first approach with excellent communication skills. ✔ The ability to lead and motivate a team in a fast-paced setting. ✔ A hands-on attitude and the ability to problem-solve on the go. ✔ Knowledge of food hygiene and safety regulations ✔ A passion for food, service, and delivering a great guest experience. The Perks : Company Pension Scheme Employee Assistance Programme Long Service Awards Store Discount Free Parking Social working hours (aligned to Retail Store opening times) Subsidisied Meals Learning & Development Training