Dispatch Co-Ordinator Location: Lisburn Working hours: 39 hours p/w, Monday - Friday 8.30am - 5pm Package: Salary depending on experience, annual leave entitlement 32 days per annum RM10658 An established, family-owned group with headquarters in Ireland and the UK. Specialising in the design, manufacturing, and wholesale distribution of a diverse range of high-quality products and brands to a long-standing network of retail and trade customers. Responsibilities: Collect all Proof of Delivery (POD) documents from drivers and couriers and upload them to the company's system. Be the main contact for the Sales Office and Field Sales team for any dispatch and delivery questions. Organise and assign orders for each delivery route to warehouse staff for picking. Coordinate with the Field Sales team, delivery drivers, and customers to arrange timely pickups of agreed product returns. Gather Return Merchandise Authorization (RMA) documents for returned items, ensuring the Warehouse Manager can update stock in the system and confirming with the sales office that returns are ready for collection. Work closely with the Sales Teams to prepare shipping and freight documents for dispatch. Provide general administrative support to the warehouse team as needed. Requirements: Previous experience in sales or logistics administration. Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.) Strong customer service and organisational skills. Ability to handle queries confidently and calmly. Excellent verbal and written communication skills. Friendly and professional phone manner. Team player with the ability to work independently when needed. Willingness to learn about our products, systems, and customers. If this role is of interest; or if you have a relatable skillset that might match other similar vacancies; then please send an updated CV via the link on the page, or get in touch with Ray McPhillips to discuss in absolute confidence. Ray has 4 years' experience specifically in Engineering / Manufacturing Recruitment and currently specialises across Supply Chain; including Buyers, Procurement Specialists, Sourcing Specialists, Commodity Buyers, Procurement Managers and Supply Chain Managers roles across Northern Ireland. FOR A FULL LIST OF YOUR SECTOR RELATED VACANCIES PLEASE PERUSE OUR WEBSITE This role would be particularly suitable for those from the Lisburn, Belfast, Banbridge, Portadown Craigavon, Lurgan, Cookstown, Ballynahinch and Antrim areas. Skills: Dispatch Logistics Co-Ordinator warehousing