Main area: Accounts Receivable
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Employer: The Dudley Group NHS Foundation Trust
Employer type: NHS
Site: Russells Hall Hospital
Town: Dudley
Salary: £24,071 - £25,674 Per Annum
Salary period: Yearly
Closing: 20/12/2024 23:59
Accounts Receivable Officer
Job overview
An exciting opportunity has arisen to join The Dudley Group as a key part of our Accounts Receivable Department within the Finance Department based at Russells Hall Hospital.
The Accounts Receivable Team is responsible for securing the clinical and non-clinical income for the Trust, its subsidiary company Dudley Clinical Services Limited, and its charity Dudley Group NHS Charity by communicating with colleagues to ensure all information is obtained in a timely manner to enable prompt invoice raising for services provided. The Team also issues reminder letters and statements as well as resolving queries and enquiries relating to sales invoices and debt recovery.
The post holder will play a key role managing their own customer portfolio and provide support to the Accounts Receivable Manager to play an integral part in the delivery of an excellent accounts receivable service.
Main duties of the job
* To deliver a high standard of accounts receivable portfolio management.
* Support the Department’s responsibility for securing income receipt for the Trust through communication with external clients and internal colleagues.
* Responsible for designated accounts receivable client portfolios including the provision of invoices, credit notes, and debt recovery.
Detailed job description and main responsibilities
* Responsible for designated accounts receivable client portfolios including the provision of invoices, credit notes, and debt recovery.
* Uses the Sales Ledger, Cash Management Ledger, and Microsoft Office suite of software to ensure accurate electronic record keeping.
* Respond promptly to correspondence and queries relating to outstanding sales invoices.
* Raise sales invoices and credit notes promptly and in accordance with Trust procedures.
* Ensure reminder letters and monthly statements are produced as required.
* Participate in chasing individuals/departments for submission of invoices due to be raised.
* Monitor existing instalment payment plans and ensure all paperwork is completed.
* In liaison with departments, investigate queries relating to outstanding sales invoices.
* Provide support and information in an accurate and timely manner to Senior Managers.
* Ensures Trust policies & procedures are maintained.
* Plans own daily workload, with effective scheduling of priority tasks.
Person specification
Qualifications and Education
* NVQ Level 3 in Business Administration or equivalent qualification/experience.
Knowledge and Training
* Good working knowledge of Microsoft Office applications and Finance systems.
Experience
* Experience of working in a Finance Department or Accounts Receivable Team.
Communication and Relationship Skills
* Able to work collaboratively with other team members.
Planning and Organisational Skills
* Excellent time management skills and ability to adhere to strict deadlines.
* Excellent organisational skills, being able to manage own workload.
Equality, Diversity, Inclusion and Trust Values
* Values and behaviours that reflect the Trust values of Care, Respect, and Responsibility.
* Commitment to creating a diverse and inclusive workplace.
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