Job summary We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will provide efficient administrative and secretarial support in all aspects of the department's work as directed by the Service Co-ordinator. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Medical Secretary will provide professional and efficient secretarial and administrative support to the Consultant and medical team. To be the first point of contact and communication for General Practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives, and outside agencies. You should have a sound knowledge and understanding of medical terminology & must apply a high degree of confidentiality to all their work. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 28 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 361-6701913 Job locations Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Qualifications/Training Essential GCSE Grade C or above Desirable RSA 3 or equivalent AMSPAR or equivalent Previous Experience Essential Demonstrable secretarial and administrative Experience Managing appointments and diaries Handling telephone Desirable NHS experience Recent medical secretary experience Skills Essential Excellent communication and presentation skills Excellent verbal/written and interpersonal skills Excellent typing skills Ability to work well under pressure Confidentiality Sensitivity of approach Confidence and diplomacy Initiative, flexibility and adaptability Awareness of limitations of experience and role Desirable Audio-typing skills Digital dictation Knowledge Essential Computer literacy including, Lorenzo, IFIT, Microsoft Word, Excel and Email Organisation structures Person Specification Qualifications/Training Essential GCSE Grade C or above Desirable RSA 3 or equivalent AMSPAR or equivalent Previous Experience Essential Demonstrable secretarial and administrative Experience Managing appointments and diaries Handling telephone Desirable NHS experience Recent medical secretary experience Skills Essential Excellent communication and presentation skills Excellent verbal/written and interpersonal skills Excellent typing skills Ability to work well under pressure Confidentiality Sensitivity of approach Confidence and diplomacy Initiative, flexibility and adaptability Awareness of limitations of experience and role Desirable Audio-typing skills Digital dictation Knowledge Essential Computer literacy including, Lorenzo, IFIT, Microsoft Word, Excel and Email Organisation structures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill Lane Stevenage SG1 4AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)