Primary Details
Time Type: Full time
Worker Type: Employee
Operations Performance Analyst
Stafford or Chelmsford
Permanent (Hybrid)
At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries.
The Opportunity
We're looking for an experienced Operations Performance Analyst to join our Operations Performance Improvement team on a full time, permanent basis. This role is pivotal in driving the success of the Operations team by delivering impactful reporting and insights that support strategic goals.
Your New Role
As part of the Operations Performance Improvement team, you’ll create dynamic visual reports, uncover valuable insights, and offer actionable recommendations that will shape decisions and inspire positive change across the organization.
Main Responsibilities:
* Proactively engage with various stakeholders to understand business needs to design and create visually compelling reports and dashboards using company standards.
* Support and resolve data and report issues.
* Manage deadlines across BAU and project activities.
* Maintain adequate documentation of all data, reports, and processes.
* Actively undertake personal development to ensure up to date knowledge and skills, develop own knowledge of standard procedures and processes.
About You
You'll have experience in translating data into actionable insights and a deep understanding of relational databases and business intelligence development in the insurance or financial services sector. A background in the insurance industry, along with familiarity in advanced analytics using Python or R, is highly desirable, as is experience with Workday in a People Analytics role.
Skills You'll Need:
* Analytical mindset.
* Proficiency in data visualisation tool like PowerBI or Qlikview, Tableau, and systems knowledge in SAS, SQL, and Access.
* Ability to communicate effectively with tech and non-tech teams.
* Strong planning skills.
* Advanced in Microsoft Excel, experience in SQL.
Why QBE?
At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.
Benefits
* 30 days holiday a year with the option to buy up to 2 additional days.
* Flexible working – balancing work and life is important so our flexible working opportunities are open to all.
* Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
* Private medical insurance – we fund fully comprehensive private medical cover for you and your family.
* Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
How to Apply
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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